Supply Chain Team Lead

About the role

Directly responsible for leading all day-to-day activities of the Supply Chain Associates (levels 1 & 2). This includes process improvements, relationship building, establishing and monitoring performance expectations, and maintaining morale.

Responsibilities

• Perform all Supply Chain Associate (levels 1 and 2) job functions and responsibilities at an advanced level while being able to be a mentor/preceptor to the staff.
• Exhibit exceptional leadership by example while working alongside the Supply Chain Associates (levels 1 & 2).
• Identify and implement department improvements (safety, process flows, shelf spacing optimization, scheduling, FIFO rotations, cleaning schedules, input and analysis of metrics, tracking daily output and performance of staff, reporting of product outages and increased utilization).
• Work closely with nursing floors/OR staff to perform all par maintenance functions including adjustments as needed with the assistance from Supply Chain Management Information Systems team (SCMIS).
• Manage employee job functions and schedule times to meet daily departmental demands.
• Able to work with little or no supervision from manager.
• Plan and schedule work of stockroom, warehouse or receiving/dock personnel ensuring proper distribution of assignments, adequate manning, space and facilities for subsequent performance of tasks.
• Maximizes employee efficiencies of all shift work and schedules.
• Manage the attendance of assigned staff (document tardiness, PTO, etc. in API).
• Direct assigned staff in the attainment of performance standards and evaluate performance; provide input regarding performance evaluations, hiring and related personnel actions.
• Meet regularly with department personnel, supply chain leadership and customers to resolve issues of concern.
• Assist with the development and management of EJRs and assist with the performance reviews of assigned staff.
• Provide corrective action when necessary.
• Serve in a preceptor role coaching, teaching and mentoring new employees.
• Lead all of the day-to-day supply chain functions in assigned area of responsibility that may include receiving/dock, JIT/LUM inventory for Pyxis stations, PAR areas, warehouse, STAT room and procedural areas.

Qualifications

• Education: HS Diploma/G.E.D. required. Postsecondary education in logistics, supply chain, business, accounting, finance, or other related field preferred, but not required.
• Experience: At least 3 years of experience in distribution, warehousing, shipping, receiving, logistics, material handling, customer service, inventory control or other comparable service line required. Experience leading, supervising and/or mentoring staff highly preferred, but not required. Postsecondary education in logistics, supply chain, business, accounting, finance, or other related field could offset the experience requirement (one year of relevant education = one year of relevant experience).

Skills and Abilities

• Ability to exert 20 to 50 pounds of force occasionally, and or 10 to 25 pounds of force frequently, and up to 10 pounds of force constantly to move objects.
• In this particular job the exertional requirements to push/pull the unloaded and loaded supply carts with the duty requiring up to 100 pounds of exertional force daily.
• Reaching, lifting, stooping and bending are frequent in daily duties.
• Ability to introduce change and implement new programs.
• Possess a sense of urgency and a proactive, customer based philosophy.
• Possess good interpersonal skills and the ability to foster/build relationships.
• Ability to be sensitive to the needs of customers through the practice of quality service principles.
• Possess excellent oral and written communication skills.
• Possess knowledge of automated materials management functions.
• Ability to lead by example.

Knowledge

• Advanced knowledge and application of Inventory Management practices.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.

Additional Information

Must be able and willing to perform additional job functions (within reason) that are necessary to ensure safe patient care practices as directed by supply chain management. Working at Duke University Health System requires the ability to work cooperatively and communicate well with others to achieve organizational and team goals, to work with professional manner in responding to customers' needs and ability to work in a computerized environment. Knowledge, Skills And Abilities Must have the ability to exert 20 to 50 pounds of force occasionally, and or 10 to 25 pounds of force frequently, and up to 10 pounds of force constantly to move objects. In this particular job the exertional requirements to push/pull the unloaded and loaded supply carts with the duty requiring up to 100 pounds of exertional force daily. Reaching, lifting, stooping and bending are frequent in daily duties. Ability to introduce change and implement new programs. Possess a sense of urgency and a proactive, customer based philosophy. Possess good interpersonal skills and the ability to foster/build relationships. Ability to be sensitive to the needs of customers through the practice of quality service principles. Possess excellent oral and written communication skills. Possess knowledge of automated materials management functions. Ability to lead by example. Level Characteristics Must have the ability to exert 20 to 50 pounds of force occasionally, and or 10 to 25 pounds of force frequently, and up to 10 pounds of force constantly to move objects. In this particular job the exertional requirements to push/pull the unloaded and loaded supply carts with the duty requiring up to 100 pounds of exertional force daily. Reaching, lifting, stooping and bending are frequent in daily duties. Ability to introduce change and implement new programs. Possess a sense of urgency and a proactive, customer based philosophy. Possess good interpersonal skills and the ability to foster/build relationships. Ability to be sensitive to the needs of customers through the practice of quality service principles. Possess excellent oral and written communication skills. Possess knowledge of automated materials management functions. Ability to lead by example.