Supply Chain Program Manager

About the role

The Supply Chain Program Manager develops and executes demand and supply planning strategies to support core business and high-impact initiatives such as limited-time offers (LTOs), market tests, product transitions, and strategic sourcing changes. This role works cross-functionally to identify and mitigate program-related, seasonal, and systemic supply risks.

Responsibilities

• Develop and maintain comprehensive demand plans that support business objectives, balancing inventory targets with service level requirements.
• Identify and assess seasonal supply risks; recommend and implement mitigation strategies and contingency plans to protect supply continuity.
• Partner with supply chain brand managers and procurement teams to ensure key stakeholders receive and understand quarterly updates.
• Provide data-driven insights to support scenario planning, sensitivity analyses, and ad hoc analytics needs.
• Conduct postmortem analyses and participate in KPI reviews to evaluate project planning and supply chain performance.
• Monitor trends and patterns in supply disruptions or delays and develop recommendations to address root causes.
• Drive continuous improvement by surfacing systemic issues and identifying themes for strategic action.
• Act as the central point of contact across multiple supply chain workstreams, ensuring all stakeholders are aligned on deliverables and timelines.
• Facilitate meetings and regular check-ins to drive accountability, transparency, and timely communication.
• Lead efforts to streamline supply chain workflows by identifying inefficiencies and implementing standardized processes across planning and execution.
• Support the adoption and optimization of tools such as Smartsheet and JIRA to improve visibility and project tracking.

Requirements

• Bachelor’s Degree.
• 5+ years of experience in supply chain, program management, or related roles.

Skills

• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Excellent communication and stakeholder management abilities.
• Analytical mindset with proficiency in data analysis and reporting tools.
• Experience with Smartsheet, JIRA, or similar project management software (preferred).
• Ability to work in a fast-paced, deadline-driven environment.

Travel

May be required to travel up to 25% of the time.