Supply Chain & Procurement Assistant

Job Responsibilities

• Communicate with carriers to arrange shipments, track deliveries, and resolve any issues that arise during transit.
• Respond promptly to customer needs and inquiries.
• Print shipping labels for small packaging shipments according to customer requirements.
• Ensure timely pickup and delivery of goods, adhering to agreed-upon schedules and service levels.
• Maintain comprehensive documentation related to inbound products from China.
• Complete sales order and purchase order entry into the SOS inventory system.
• Keep detailed records of shipment details.
• Follow up on and monitor the status of orders throughout the supply chain process.
• Test samples, including shipping cartons and folding cartons, based on Standard Operating Procedures (SOPs).
• Document and report test results to the supervisor.
• Proactively identify opportunities for process improvement within the supply chain function.
• Implement best practices to optimize procurement processes, reduce lead times, and minimize costs.

Requirements

• Associate's degree in Supply Chain Management, Business Administration, Logistics, or a related field required; Bachelor's degree preferred.
• Prior practical experience with shipping carriers, scheduling shipments, tracking orders, and logging receipts.
• Proficiency or familiarity with Excel and PowerPoint.
• Experience with SOS Inventory system is preferred.
• Strong organizational and time-management skills.
• Exceptional attention to detail and accuracy.
• Effective communication skills, both verbal and written.
• Bilingual in Chinese and English preferred.
• Ability to work independently as well as collaboratively within a team.

Benefits

• Medical Insurance Plan
• Retailer Plan
• Paid Time Off
• Training & Development