Supply Chain Planner

Key Responsibilities

• Facilitate cross-functional collaboration meetings with stakeholders to review sales and purchase forecasts, proposed orders, and operational challenges.
• Monitor weekly production schedules; recommend expedites, deferrals, or adjustments as needed to meet demand.
• Build strong working relationships with transportation teams, warehouse supervisors, and internal departments to enhance overall supply chain performance.
• Develop and track key performance indicators (KPIs), including forecast accuracy, fulfillment rate, and inventory turnover.
• Drive continuous improvement initiatives related to planning processes, material availability, and service levels.
• Create and manage operational demand forecasts across multiple aggregation levels and time horizons.
• Analyze historical sales data, evaluate demand drivers, and apply statistical models to improve forecast accuracy.
• Collaborate with Sales, Marketing, and Finance to ensure forecasts reflect the most accurate and up-to-date information.
• Support management with supply risk assessments and develop mitigation strategies.
• Identify and implement solutions to enhance demand forecast accuracy and responsiveness.
• Resolve demand-related issues promptly to minimize disruptions in supply.
• Perform regular system maintenance for product, material, and vendor data.
• Coordinate with internal teams to maintain accuracy and integrity of material master data.
• Schedule replenishment for sales locations, e-commerce platforms, and third-party logistics (3PL) partners to achieve a 98% fulfillment rate.
• Optimize inventory by maintaining appropriate levels of cycle stock and safety stock to meet service goals.
• Monitor daily receipts and transfers to ensure timely availability of materials and finished goods.
• Coordinate with cross-functional teams to manage product transitions during phase-ins and phase-outs.

Position Requirements

• Bachelor’s degree from a four-year college or university is required; a degree in Operations, Finance, Logistics, or Supply Chain Management is preferred.
• 3 years of experience in sales operations management, with prior experience and/or training in inventory or production planning.
• Strong proficiency in statistics, forecasting methods, and understanding of their financial and operational impacts is essential.
• Proficient in Microsoft Office applications, including Outlook, Excel, Access, and Word.
• Proficient in the use of Production and Inventory Planning modules within SAP S/4HANA or a similar ERP system.
• Able to read, analyze, and interpret system specification documents.
• Capable of applying advanced mathematical concepts and performing complex calculations.
• Skilled in identifying problems, gathering and analyzing data, drawing valid conclusions, and recommending actionable solutions.
• Able to interpret complex technical instructions in mathematical or diagram form and manage abstract and concrete variables.
• CPIM (Certified in Production and Inventory Management) or similar forecasting certification is preferred.

Internal Only: Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.