Supply Chain Ops Specialist
About the role
When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, the Supply Chain Operations Specialist provides specialized operational functions for assigned work groups in a Supply Chain Solutions (SCS) logistics operation. This role delivers customized service for SCS customers and/or site locations, including advanced troubleshooting, resolution decision-making to avoid logistical errors, specialized reporting, and process management. The position may also assist with new hire training and interact with carriers or customers based on account complexity.
Responsibilities
- Communicate daily and shift goals of the facility and work group(s).
- Report plans to obtain operational goals and assist with training hourly, SNE, or other specialists.
- Lead and initiate employees through in-depth training and continuous review of policies, procedures, and processes.
- Make decisions for location activities, including demand planning, supplier calls, customer interactions, and specialized process troubleshooting.
- Support and aid in the development of system and process training for employees in the work group(s).
- Perform operational administrative functions to support location activities and/or customer needs.
- Identify and solve operational issues by implementing continuous improvement and LEAN initiatives to strengthen team unity, goals, productivity, and results.
- May serve as a floater to complete all Supply Chain Ops Associate roles across multiple shifts.
- Perform other duties as assigned.
Requirements
- High School diploma or GED.
- One (1) year or more in logistics, warehouse, or an industry-related field.
- Previous supervisory experience preferred.
- Warehouse Management Systems (WMS) intermediate proficiency preferred.
- Material Handling Equipment (MHE) intermediate proficiency required.
- OSHA intermediate proficiency required.
- DOT and Hazmat (account-dependent) intermediate proficiency preferred.
Skills
- Ability to effectively communicate verbally and in writing with employees, peers, and management.
- Strong organizational, follow-up, and computer skills.
- Ability to work self-directed with minimal supervision.
- Ability to manage individual performance and employee relations.
- Ability to use sound judgment when information is incomplete or ambiguous.
Pay
Annual salary of $55,000 based on experience. Salary paid weekly.
Schedule
Monday–Saturday, 1:30 PM–10:00 PM (2 Saturdays on, 1 off, with occasional Sunday).
Benefits
- Medical, dental, and vision benefits starting at 30 days.
- 401(k) Savings Plan with company match.
- Discounted employee stock purchase options.
- Quality employee discounts on tools, cars, appliances, travel, and more.
- Paid major holidays and paid time off within the first year.
- Up to 12 weeks of paid maternity leave.