Supply Chain Ops Specialist

Position does not manage warehouse or driver team members.

About the role

The Supply Chain Ops Specialist is responsible for specialized operational functions for assigned work groups in a Supply Chain Solutions (SCS) logistics operation. This role provides a unique skillset to deliver customized service for SCS customers and/or site locations, including advanced troubleshooting, resolution decision-making to prevent logistical errors, and specialized reporting or processes for management. The position may provide direct supervision, assist with new hire training, and interact with carriers or customers based on account complexity. All work is subject to review by Ryder Corporate Process Owners such as Finance, Human Resources, Safety, and Operations.

Responsibilities

• Communicate daily/shift goals of the facility and work group(s) and report plans to achieve operational goals.
• Assist with and lead training for hourly, SNE, or other specialists, ensuring continuous review of employee understanding of policies, procedures, and processes.
• Make decisions for location activities, including demand planning, supplier calls, customer interactions, and specialized process troubleshooting.
• Support the development of system and process training for employees in the work group(s).
• Perform operational administrative functions to support location activities and/or customer needs.
• Identify and solve operational issues by implementing continuous improvement and LEAN initiatives to strengthen team unity, goals, productivity, and results.
• May serve as a floater to complete all Supply Chain Ops Associate roles across multiple shifts.
• Perform other duties as assigned.

Skills

• Ability to communicate effectively in verbal and written forms with employees, peers, and management.
• Strong organizational, follow-up, and computer skills.
• Ability to work self-directed with minimal supervision.
• Ability to manage individual performance and employee relations.
• Use sound judgment when information is incomplete or ambiguous.
• Intermediate proficiency in Warehouse Management Systems (WMS) preferred.
• Intermediate proficiency in Material Handling Equipment (MHE) required.
• Intermediate OSHA knowledge required.
• Intermediate DOT and Hazmat knowledge preferred (based on the account).

Qualifications

• High school diploma or GED.
• One (1) year or more of experience in logistics, warehouse, or a related industry.
• One (1) year or more of previous supervisory experience preferred.
• Intermediate proficiency in Warehouse Management Systems (WMS) preferred.
• Intermediate proficiency in Material Handling Equipment (MHE) required.
• Intermediate OSHA knowledge required.
• Intermediate DOT and Hazmat knowledge preferred (based on the account).

Pay

Salaried position with a pay range of $60,000 – $62,000 annually. The position may also be eligible for an annual bonus, commission, and/or long-term incentive plan based on level and/or type.

Benefits

• Comprehensive health and welfare benefits, including medical, prescription, dental, and vision coverage.
• Life insurance and disability insurance options.
• Paid time off for vacation, illness, bereavement, family, and parental leave.
• Tax-advantaged 401(k) retirement savings plan.