Supply Chain Operations Coordinator - Onsite

Key Responsibilities

• Shipping & Transfer Activities (Weekly — ~3 hours)
• Process inventory returns from regional distribution centers to the U.S. return warehouse
• Execute transfer requests across warehouses
• Ensure accurate documentation and timely system updates
• Rework Coordination (Weekly — 10–15 hours)
• Maintain detailed trackers for all rework activities
• Cook shipments to and from suppliers
• Request and manage RMA numbers; communicate with regional teams
• Create pack slips and shipping documentation
• Provide weekly status updates and reconcile inbound/outbound units
• Collaborate with Quality and Warehouse teams to ensure timely release of reworked units
• Receiving Issue Resolution (Daily — 1–2 hours)
• Investigate and resolve receiving discrepancies
• Support increased volume of receiving issues expected in FYQ2 during direct D2S shipments from all CMs
• Work with warehouse partners and planning teams to resolve errors promptly
• Process Improvement (Daily — 2–3 hours)
• Identify gaps and inefficiencies in shipping, rework, and receiving workflows
• Propose and implement process enhancements
• Update SOPs and maintain clear process documentation
• Ad-Hoc Planning & Buying Support
• Respond to unplanned requests related to supply chain operations
• Assist planning/buying teams with data collection, transactions, and coordination tasks

Qualifications

Required:

• Bachelor's degree in Supply Chain Management, Business Administration, or a related field
• Minimum 2 years of experience in supply chain operations or logistics
• Strong organizational and problem-solving skills
• Proficiency in Microsoft Office Suite, particularly Excel and Access
• Ability to work independently and manage multiple tasks simultaneously

Preferred:

• Experience with SAP or similar enterprise resource planning systems
• Knowledge of Lean Six Sigma principles