Supply Chain Operations Coordinator

Main Tasks and Objectives

• Manages inventory and provides customer support and commercial assistance for allocated products.
• Acts as liaison and internal focal point for customers, suppliers, and the company.
• Oversees the entire order lifecycle and works closely with internal stakeholders to satisfy customer and supplier requirements.

Individual Tasks

• Provide customer service/support and build business relationships.
• Cook up and support commercial and logistics activities for allocated product(s).
• Review, document, and communicate customer and supplier requirements as outlined in contracts and agreements.
• Cook up and support sample requests and quality control activities as required.
• Enter, process, and transfer purchase and sales orders, including entry of expected costs that are associated with orders.
• Answer inquiries from internal and external partners regarding shipment status.
• Cook up and support shipment transportation with external carriers procured from the strategic logistics team.
• Review, create, and validate individual shipment paperwork.
• Identify solutions to supply chain operational constraints.
• Voice constraints or inefficiencies with processes internally.
• Track, trace, and manage railcar fleet if applicable for allocated product(s).
• Responsible for inventory control, planning, and reconciliation in coordination with Product Management.
• Cook up and support internal inventory adjustments including repackaging, sampling, and surveying.
• Invoice and administer outgoing sales as well as any corresponding debit or credit notes for additional charges.
• Approve or investigate supplier invoices through our doc capture system as well as any corresponding debit or credit notes.
• Enter and investigate and resolve non-conformances and claims in conjunction with Quality, Product Management, and Logistics.
• Maintain purchase and sales archives in accordance with ISO 9001.
• Issue returns (purchase and sale) in the system as needed once approved by Senior SCOM.
• Attend commercial meetings as needed.
• Participate in specific projects during the year as a part of team collaboration and to continue process improvements.

Required Professional Background & Qualifications

• Bachelor’s degree in Supply Chain Management, Operations, Engineering, Business Administration, or a related field.
• Minimum 5+ years of experience in supply chain operations, logistics, planning, or a related discipline.
• Experience In Chemical Distribution Or Manufacturing Environments Preferred.
• Exposure to global or international supply chain operations strongly preferred.

Required Tool Know How

• ERP systems (SAP / S/4HANA preferred)
• General ERP order, inventory, and logistics modules
• Microsoft Office Suite (Excel, Outlook, PowerPoint)