Supply Chain Manager, Returnable Packaging Programs

About the role

Tesla's Service Packaging Engineering team manages packaging solutions that support Tesla's global service and parts distribution network. Returnable packaging is a critical and growing pillar of our sustainability and cost optimization strategy and a brand-new function within the team. As a Supply Chain Manager, Returnable Packaging Programs, you will be the founding owner of this program, managing the full lifecycle of returnable container fleets, from business case development and initial deployment through fleet management, cycle counting, ad hoc return loops, and rebuys. This is a high-impact role blending operational execution with strategic vision, working cross-functionally with Service Operations, Supply Chain, Logistics, Finance, and Packaging Engineering. The ideal candidate is a self-starter who thrives in ambiguity, builds structure from the ground up, and is equally comfortable in a spreadsheet, warehouse, or leadership review.

Responsibilities

• Own end-to-end management of returnable packaging fleets supporting Tesla's service parts distribution network, including totes, racks, dunnage, and custom containers
• Develop and maintain fleet sizing models tracking inventory levels, utilization rates, and return loop performance; execute cycle counting programs to maintain fleet accuracy across the network
• Identify and drive rebuys based on fleet attrition, damage rates, and program growth, including sourcing coordination and purchase justification
• Design and manage network strategy and reverse logistics flows to recover containers from service centers, distribution hubs, and end-of-life locations
• Develop business cases and ROI models for returnable packaging investments, including TCO analysis and payback periods — presenting to Finance and leadership for CapEx approval
• Identify supply chain failure modes, drive resolution with internal teams and suppliers, and deploy process improvements to eliminate reliance on expendable packaging
• Partner with Service Packaging Engineers and cross-functional stakeholders to support packaging design projects, manage supplier timelines, and drive program growth across new service platforms and geographies

Qualifications

• Degree in Supply Chain, Operations Management, Packaging Engineering, Industrial Engineering, or equivalent in experience and evidence of exceptional ability
• 3-5 years in supply chain (planning/procurement), packaging operations, logistics, or process-critical operations in a fast-paced environment
• Experience managing returnable, reusable, or closed-loop packaging fleets – including fleet tracking, cycle counting, repair, and rebuy planning
• Familiarity with service parts logistics, packaging engineering, warehousing operations, or aftermarket/automotive supply chains

Skills

• Analytics-savvy with strong, working knowledge of ERP, WMS, TMS, SQL, Tableau, and Power BI; able to translate data into clear operational recommendations and deliverables
• Lateral thinker with strong judgment, builds structure in ambiguous environments, manages competing priorities, interacts with stakeholders professionally, and operates comfortably at both a detailed and strategic level
• PMP certification or equivalent project management training preferred

Benefits

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending