Supply Chain Manager II, SSD-Direct, OE

About the role

You will join the Sub-Same Day (SSD-Direct) Labor Planning delivery team, helping to provide faster-than-same-day delivery across North America. As an experienced Supply Chain Manager, you will own strategic, tactical, cross-functional, and technology projects and programs within Amazon Supply Chain. This role requires scoping and creating project plans, developing processes, coordinating execution, resolving conflicts, and communicating status, risks, and changes to senior management.

Responsibilities

• Create, communicate, and manage labor plans to optimize for safety, cost, and quality
• Plan and execute the overall program strategy, driving teams within and outside your organization to deliver
• Define the program (mission, vision, tenets), set objectives, analyze data, and drive improvements quantified with metrics
• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, and leadership decisions
• Partner with customers, internal/external teams, and engineering teams to prioritize projects
• Identify and address gaps between teams, processes, and systems to reduce exposure to failure modes (e.g., unclear requirements, ineffective collaboration, long-term impacts from third-party solutions, security oversights, insufficient stakeholder review)
• Solve ambiguous problems and proactively mitigate risks before they become roadblocks
• Collaborate with program managers, business leaders, and executives to communicate and impact critical business initiatives
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility into milestones and performance

Qualifications

• 3+ years of program or project management experience
• 3+ years of working cross-functionally with tech and non-tech teams
• 3+ years of defining and implementing process improvement initiatives using data and metrics
• 2+ years of supply chain experience
• Bachelor’s degree
• Advanced Excel skills (Pivot Tables, VLookUps) and SQL experience

Preferred Qualifications

• 3+ years of driving end-to-end delivery and communicating results to senior leadership
• 3+ years of driving process improvements
• Experience in stakeholder management across multiple levels of an organization
• Experience building processes, project management, and schedules

Benefits

• Medical, dental, and vision coverage
• Maternity and parental leave options
• Paid time off (PTO)
• 401(k) plan
• Sign-on payments and restricted stock units (RSUs)
• Health insurance (Basic Life & AD&D, with options for supplemental life plans)
• Employee Assistance Program (EAP) and mental health support
• Medical advice line
• Flexible Spending Accounts
• Adoption and surrogacy reimbursement coverage
• 401(k) matching
• Parental leave

Pay

Base salary ranges by location:

• New York, NY: $94,300 – $141,500 USD annually
• Nashville, TN: $77,200 – $115,800 USD annually
• Bellevue, WA: $85,800 – $128,600 USD annually