Supply Chain Manager, GEMS, NA Startup
About the role
Amazon Global Engineering Services (GES) is seeking an innovative Sr. Supply Chain Manager to serve as the Vendor Process Lead within the NA Startup Support organization. The role operates horizontally across the full vendor portfolio (450+ projects valued at $5B+), owning strategy, standards, and performance frameworks that strengthen the entire vendor ecosystem. Responsibilities include developing scorecards, influencing sourcing decisions, building development pathways for contingent workers, and maintaining analytical tools and dashboards for leadership visibility. The position requires up to 25% regional travel, office work when not traveling, and candidates should be willing to relocate within a reasonable commuting distance; relocation assistance may be provided.
Responsibilities
- Vendor Portfolio Strategy & Performance: Own portfolio‑wide vendor performance strategy, develop scorecards and accountability frameworks, identify cross‑vendor performance patterns, conduct root‑cause analyses, implement corrective actions, and build dashboards and KPI frameworks that provide real‑time visibility to leadership.
- Sourcing Strategy & GPO Partnership: Influence Amazon’s vendor sourcing and integration strategy in partnership with Global Procurement Operations, evaluate vendor capabilities at the portfolio level, perform strategic assessments, and generate data‑driven recommendations that shape sourcing decisions.
- Contingent Worker Development: Design onboarding frameworks, skill‑building programs, and performance standards for contingent workers; partner with PXT, GES leadership, and execution teams to align development programs with organizational needs.
- Cross‑Functional Influence & Stakeholder Management: Influence senior leadership across GES, Finance, GPO, Launch, and partner organizations; own executive‑level communications such as Monthly Business Reviews; present strategic insights, risk assessments, and recommendations; collaborate with IAS/TVM and other cross‑functional partners to integrate vendor strategy throughout the project lifecycle.
- Operational Mechanisms & Standards: Establish and maintain vendor management mechanisms including reporting cadences, performance reviews, escalation processes, and continuous improvement frameworks; drive adoption of standards across the portfolio; create training programs and knowledge‑management systems to enable rapid onboarding and reduce single‑threaded dependencies.
About the team
The Vendor Management function within NA Startup Support is a strategy‑focused team that manages Amazon’s vendor relationships across the full portfolio—from qualification through active project execution, performance accountability, and continuous improvement. The team builds strategic relationships that unlock decisions site‑level teams cannot reach, identifies portfolio‑wide patterns, and acts on them before they repeat, partnering closely with IAS/TVM (technical vendor strategy), execution teams, and other stakeholders.
Benefits
- Medical, dental, and vision coverage
- Maternity and parental leave options
- Paid time off (PTO)
- 401(k) plan with matching
- Comprehensive health insurance (including prescription, basic life & AD&D, supplemental life, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement)
Qualifications
Basic Qualifications
- 3+ years of program or project management experience
- 3+ years of working cross‑functionally with technical and non‑technical teams
- 3+ years of defining and implementing process improvement initiatives using data and metrics
- 2+ years of supply chain experience
- Bachelor’s degree in supply chain, business, engineering, finance, or a related technical/quantitative field
- Advanced knowledge of Excel (pivot tables, VLOOKUP) and SQL
- Experience defining program requirements and using data/metrics to determine improvements
- Experience managing vendor relationships and developing performance accountability frameworks
Preferred Qualifications
- 3+ years of driving end‑to‑end delivery and communicating results to senior leadership
- 3+ years of driving process improvements
- Experience in stakeholder management with multiple stakeholders at varied organizational levels
- Experience building processes, project management, and schedules
- Master’s degree in supply chain, business, engineering, finance, or a related technical/quantitative field
Pay
- New York, NY: $94,300 – $141,500 USD annually
- Nashville, TN: $77,200 – $115,800 USD annually
- Austin, TX: $85,800 – $128,600 USD annually
- Irving, TX: $85,800 – $128,600 USD annually
- Arlington, VA: $85,800 – $128,600 USD annually
- Bellevue, WA: $85,800 – $128,600 USD annually