Supply Chain Manager, GEMS, NA Startup

About the role

Amazon Global Engineering Services (GES) is seeking a Sr. Supply Chain Manager to serve as the Vendor Process Lead within the NA Startup Support organization. The role owns portfolio‑wide vendor strategy, standards, and performance frameworks for a portfolio of 450+ projects valued at $5 B+. Responsibilities include developing scorecards, influencing sourcing decisions, building contingent‑worker development pathways, and maintaining analytical tools and dashboards that give leadership visibility into vendor portfolio health. The position requires up to 25 % regional travel and work from a corporate office when not traveling.

About the team

The Vendor Management function within NA Startup Support is a strategy‑focused team that manages Amazon’s vendor relationships across the full portfolio—from qualification through active project execution, performance accountability, and continuous improvement. The team partners closely with IAS/TVM (technical vendor strategy), execution teams, and cross‑functional stakeholders to ensure vendor management is both technically sound and strategically managed.

Responsibilities

• Vendor Portfolio Strategy & Performance
  • Own portfolio‑wide vendor performance strategy, developing scorecards, accountability frameworks, and strategic relationship‑management approaches.
  • Identify cross‑vendor performance patterns, conduct root‑cause analyses on systemic issues, and implement corrective actions with broad organizational impact.
  • Build and maintain vendor performance dashboards, KPI frameworks, and analytical tools for real‑time leadership visibility.
  • Ensure vendor performance data informs sourcing decisions, contract renewals, and strategic investment.
• Sourcing Strategy & GPO Partnership
  • Influence Amazon’s vendor sourcing and integration strategy in partnership with Global Procurement Operations (GPO).
  • Evaluate vendor capabilities at the portfolio level, perform strategic assessments, and generate data‑driven recommendations.
• Contingent Worker Development
  • Design onboarding frameworks, skill‑building programs, and performance standards for contingent workers.
  • Partner with PXT, GES leadership, and execution teams to align development programs with organizational needs.
• Cross‑Functional Influence & Stakeholder Management
  • Influence senior leadership across GES, Finance, GPO, Launch, and partner organizations to align on vendor management standards.
  • Own executive‑level communications, including Monthly Business Reviews, strategic insights, risk assessments, and recommendations.
  • Collaborate with IAS/TVM, execution teams, and other partners to integrate vendor strategy across the full project lifecycle.
• Operational Mechanisms & Standards
  • Establish and maintain vendor management mechanisms such as reporting cadences, performance reviews, escalation processes, and continuous‑improvement frameworks.
  • Drive adoption of vendor management standards across the portfolio to ensure consistency in measurement, communication, and action.
  • Create comprehensive training programs and knowledge‑management systems to enable rapid onboarding and reduce single‑threaded dependencies.

Basic qualifications

• 3+ years of program or project management experience.
• 3+ years of working cross‑functionally with technical and non‑technical teams.
• 3+ years of defining and implementing process‑improvement initiatives using data and metrics.
• 2+ years of supply chain experience.
• Bachelor’s degree in supply chain, business, engineering, finance, or a related technical/quantitative field.
• Advanced knowledge of Excel (pivot tables, VLOOKUP) and SQL.
• Experience defining program requirements and using data/metrics to determine improvements.
• Experience managing vendor relationships and developing performance‑accountability frameworks.

Preferred qualifications

• 3+ years of driving end‑to‑end delivery and communicating results to senior leadership.
• 3+ years of driving process improvements.
• Experience in stakeholder management with multiple stakeholders at varied organizational levels.
• Experience building processes, project management, and schedules.
• Master’s degree in supply chain, business, engineering, finance, or a related technical/quantitative field.

Benefits

• Medical, dental, and vision coverage.
• Maternity and parental leave options.
• Paid time off (PTO).
• 401(k) plan with company matching.
• Comprehensive health insurance options, including prescription, basic life & AD&D insurance, supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, and adoption/surrogacy reimbursement.

Pay

• New York, NY: $94,300 – $141,500 USD annually.
• Nashville, TN: $77,200 – $115,800 USD annually.
• Austin, TX: $85,800 – $128,600 USD annually.
• Irving, TX: $85,800 – $128,600 USD annually.
• Arlington, VA: $85,800 – $128,600 USD annually.
• Bellevue, WA: $85,800 – $128,600 USD annually.