Supply Chain Manager

About the role

Voyant Beauty is a company that specializes in the development and manufacturing of beauty, personal and home care products. We work with various brands, retailers, and businesses to create customer formulations and products tailored to their needs, including skincare, haircare, bath and body products, fragrances, and more. The Supply Chain Manager directs the overall supply chain including purchasing, production planning and inventory. Develops and implements strategies to ensure that critical processes run effectively and achieve organizational goals and performance KPI's. Utilizes data monitoring and analytics to evaluate past performance and trends and forecast inventory and distribution requirements.

Responsibilities

• Oversee supply chain including purchasing, production planning and inventory.
• Oversee the management of the customer service team, ensuring efficient handling of customer inquiries, orders, and issues. Lead efforts in maintaining strong customer relationships, focusing on delivering exceptional service levels. Monitor and drive key customer service metrics, including On-Time In-Full (OTIF) performance, to meet or exceed customer expectations.
• Plan and control all budgeted expenses within the materials department, ensuring alignment with financial goals. Manage the annual budgeting process and monitor performance on a monthly basis to ensure adherence to budgetary constraints and identify areas for improvement.
• Oversee inventory management activities including cycle counts and physical inventories.
• Resolve quality and service issues with vendors.
• Develops management reports for tracking performance against plan and issues on periodic basis.
• Establishes effective communications with other functional areas throughout the corporation to ensure success of corporate strategic plan.
• Monitors both vendor performance to ensure highest quality and service levels on both incoming materials.
• Foster a culture of safety, continuous improvement, lean manufacturing, winning through customers, respect for each other, and process.
• Analysis training needs and develops training programs and agenda for career development of all personnel.
• Leads the monthly Sales & Operations Planning (S&OP) process for the site to ensure alignment between supply chain operations and overall business goals.
• Some duties may vary slightly by location.

Qualifications

• Education: Bachelor's Degree in Engineering, Manufacturing Operations, Supply Chain, Business, or similar field (Preferred)
• Experience: 4-6 years of planning, purchasing, inventory, warehousing experience in a strategic or leadership role, and 3rd party manufacturing (Preferred)

Skills

• Knowledgeable in Material Resource Planning (MRP) (High proficiency)
• Communication and presentation skills (High proficiency)
• Recognize obstacles and implement solutions to drive positive results (High proficiency)
• Understanding of financial principles, budget planning, cost control, and variance analysis (High proficiency)
• Leadership skills to manage cross-functional teams, mentor staff, and foster a culture of continuous improvement (High proficiency)
• Critical thinking and data analysis skills to interpret supply chain metrics, financial data, and performance reports (High proficiency)
• Organizational skills with the ability to handle multiple, high-priority projects with keen attention to detail (High proficiency)
• Extensive knowledge in Microsoft Office especially in Excel (Medium proficiency)
• Keen supplier relationship management skills - domestic and global suppliers (Medium proficiency)