Supply Chain Manager

About the role

Ting Labs is on a mission to help prevent electrical fires and make homes safer. Our breakthrough Ting technology combines an intelligent plug-in sensor with advanced AI and expert service to identify electrical hazards before they can become fires. With Ting protecting more than 1.3 million homes across North America, we're building a category-defining brand and entering our next stage of growth. Visit tingfire.com for more information.

We are seeking a hands-on Supply Chain Manager to own the day-to-day operation of Ting's physical supply chain — from our contract manufacturing partner through our third-party logistics network, Amazon FBA, and returns. Ting ships a single hardware product at scale, along with a growing set of partner-specific and co-branded packaging. The complexity of this role is breadth, not catalog: you will be the operational owner across every node where a Ting sensor is built, stored, shipped, or received, and the person who knows at any moment where inventory is and whether the numbers agree. This is an execution role with real ownership. Our fulfillment integrations, inventory tooling, ERP, and vendor relationships are established; we need someone who can step in, run them well, tighten what's loose, and make the processes behind them repeatable. You will work closely with Product Operations, Engineering, Finance, and our external partners, and you will have a clear path to expanded scope as the function grows. The role reports to the Director of Product Operations and is part of the Product Operations team.

Responsibilities

• 3PL network operations