Supply Chain Manager

About the role

The Supply Chain owns the physical and logistical backbone of Teal Health — getting the Teal Wand manufactured, delivered to patients on time and on budget, and ensuring every sample is processed quickly and accurately by our lab partners. You'll be the single point of accountability for our supply chain, vendor relationships, inventory, and lab operations as we scale from early commercial volumes to nationwide demand.

Responsibilities

• Strategy and Systems Thinking: Adept at developing Supply Chain strategy, accountability systems and supply chain risk mitigation within the overall context of company business goals
• Manufacturing & quality: Ensure the Teal Wand is manufactured to spec, on time, and within budget. Partner with QA and Regulatory on corrective actions and supplier quality
• Procurement & cost management: Source raw materials and components at competitive prices; build dual-sourcing strategies for critical inputs; own cost-of-goods reduction initiatives, considering regulatory implications
• Vendor & partner management: Select, contract, and manage manufacturing, distribution, and shipping vendors to agreed budget, quality, and timing SLAs. Drive QBRs and remediation when partners miss the mark. Manage and oversee 3PL services to direct mailing and return samples to various laboratory destinations
• Lab operations: Select clinical lab partners to process Teal patient samples; negotiate pricing and turnaround SLAs; partner with labs to stand up automation that handles growing sample volumes without sacrificing quality
• Inventory & BOM: Maintain accurate bill-of-materials and real-time inventory visibility (units, costs, lead times); set safety stock and reorder policies; prevent stockouts and overstock
• Reporting & cross-functional partnership: Build the operations dashboard the rest of the company runs on — inventory status, demand vs. supply, COGS trends, vendor performance. Surface and resolve problems before they hit patients
• Demand planning: Partner with Commercial/Growth on forecasts and translate them into manufacturing and lab capacity plans
• Innovation: Embrace AI native capabilities to improve productivity, performance, and ultimately patient experience

Requirements

• 8+ years in operations, supply chain, or manufacturing roles
• Direct experience scaling a regulated medical device (FDA Class II or III), or comparable experience in diagnostics, pharma, or another quality-regulated industry
• Track record managing CMs (contract manufacturers), 3PLs, and shipping vendors against cost, quality, and timing targets
• Proven procurement and vendor negotiation skills; comfort with multi-year supply agreements
• Strong analytical chops — fluent in BOM management, COGS analysis, and inventory math; and excited to create and leverage new AI based tools to solve problems
• Excellent verbal and written communication; able to translate operational reality into clear updates for leadership and the broader team

Preferred

• Experience standing up or scaling clinical lab operations or partnerships (CLIA labs, sample logistics, lab automation)
• Familiarity with ISO 13485, FDA 21 CFR Part 820, and supplier quality processes
• Prior startup or early-stage experience — comfortable being the first or second ops hire and building the function from the ground up
• Passion for women’s health