Supply Chain Manager

About the role

The Supply Chain Manager is responsible for the end-to-end management and continuous improvement of Murata Vios U.S. supply chain, inventory, warehouse, and shipping operations. This position owns Purchase/Production, Inventory (PSI) planning, inventory control, supplier management, warehouse operations, order fulfillment, shipping, returns, and related ERP processes. The Supply Chain Manager will evaluate current warehouse and inventory management practices, establish effective controls and standard processes, and implement improvements that increase inventory accuracy, operational efficiency, traceability, and on-time delivery. This is a hands-on operational role that provides support with day-to-day warehouse and shipping activities.

Responsibilities

• Own and manage day-to-day warehouse, inventory, order fulfillment, and shipping operations.
• Evaluate existing warehouse and inventory processes, implementing improvements to increase accuracy, efficiency, organization, and scalability.
• Establish and maintain standardized processes for receiving, put-away, storage, inventory movement, picking, packing, shipping, and returns.
• Maintain accurate inventory records and ensure physical inventory aligns with ERP inventory through cycle counting, physical inventory, reconciliation, and variance investigation.
• Maintain effective inventory location, bin, lot, serial number, and product traceability controls, as applicable.
• Ensure accurate and timely ERP transactions for receiving, inventory movements, shipments, RMAs, and inventory adjustments.
• Coordinate and perform domestic and international shipping activities, including shipping documentation, carrier transactions, shipment tracking, and resolution of shipping issues.
• Coordinate RMA receipt, identification, segregation, system transactions, and disposition with appropriate departments.
• Maintain an organized, secure, safe, and efficient warehouse environment and develop applicable SOPs, work instructions, and training documentation.
• Coordinate with Quality to ensure warehouse, inventory, shipping, and product-handling processes comply with applicable Quality System and medical-device requirements.
• Develop and maintain purchase and inventory plans based on sales forecasts, customer demand, lead times, and inventory requirements.
• Manage PSI planning to maintain appropriate product availability while minimizing excess and obsolete inventory.
• Monitor inventory levels, usage, aging, shortages, and obsolescence risk and initiate corrective actions when necessary.
• Manage and evaluate supplier performance, including product quality, on-time delivery, pricing, lead time, minimum order quantity (MOQ), and part information.
• Coordinate with suppliers and internal stakeholders to resolve shortages, delivery issues, quality concerns, and other supply disruptions.
• Develop supply chain strategies and operating processes that support changing business requirements and customer demand.
• Coordinate supply chain activities with Murata teams in the United States, Japan, India, and other locations as required.
• Serve as the business process owner for warehouse, inventory, fulfillment, and shipping processes and associated ERP functionality.
• Identify manual, inefficient, or high-risk processes and implement practical improvements, automation, and system controls.
• Establish and maintain KPIs for