Supply Chain Manager

About the role

This position leads a team and the processes to partner with Sales to provide value-added services to customers and works with internal business partners to provide data support identifying opportunities to improve service and reduce total system costs.

Responsibilities

• Maintaining best practices for implementing and sustaining Vendor Managed Inventory (VMI) programs.
• Providing data and insights to internal and external partners to support business decisions as well as using data to report on existing systems and processes.
• Establishing processes to identify, prioritize and drive strategic supply chain initiatives across the total value chain to deliver industry leading supply chain results that customers value and reward.
• Establish standard work for VMI programs including but not limited to designing programs that meet customer needs, documenting Rules of Engagement, managing tools/systems to calculate requirements, developing processes to maintain models and accurate outputs, and working with plants to ensure compliance.
• Lead a team who maintains VMI models and meets the organization's business analytics needs.
• Collect and leverage data that produces business analytics to continuously improve the total cost and performance of the value chain.
• Drive a data governance model to ensure clean and accurate data and standard consumption/use of that data.
• Design and implement KPI measures, measurement systems and visual tracking controls/dashboards to manage process performance for sustainability and continuous improvement.
• Work with internal customers to link metrics and reporting to Strategic Initiatives.
• Build and maintain effective relationships with supply chain counterparts at the assigned customer account(s).
• Lead the collaborative planning, forecasting, and replenishment (CPFR) and/or vendor managed inventory (VMI) processes with the customer(s) and input forecast and event requirements into the Demand Plan.
• Develop and execute a strategic plan to reduce costs, grow revenue and develop customer intimacy aligned with business needs and priorities for customers participating in a formal collaboration model.
• Support Merger and Acquisition activity by identifying best practices and opportunities and implementing Fort Dearborn standards in this space.
• Document business processes and standard work, assist to develop system solutions and validate system designs through rigorous testing of solutions.
• Participate in the Managing for Daily Improvement (MDI) meetings and support KPI measures to manage process performance for sustainability and continuous improvement.
• Contribute to the success of the overall business by representing supply chain interests in cross-functional project teams to implement changes to business processes.
• Mentor and train team members on systems and processes as well as trading partners and groups in other business units or departments.
• Identify opportunities for improvement, makes constructive suggestions for change and drive for results.
• Monitor industry trends, best practices, and regulatory issues as they relate to specific area(s) of responsibility and shares discoveries, as appropriate, with direct reports and peers.
• Participate in special projects and performs other duties as assigned.

Qualifications

• Bachelor's Degree in Supply Chain Management, Engineering, Business or related technical field. MBA a plus.
• Ten+ years' experience which includes:
  • Demonstrated comfort dealing with large, demanding customers with complex distribution networks.
  • Proven ability and willingness to develop relationships with customers and internal functional partners.
  • Broad and deep experience in all aspects of supply chain planning, management, and operations.
  • Strong analytical skills including ability to manage large amounts of data and recommend solutions.
  • Application of Lean principles and tools (Kaizen, Value Stream Mapping, formal problem solving, etc.).
  • Ability to think and act strategically in the business while able to focus on day-to-day operational execution.
  • Ability to work effectively in a constantly changing, fast paced team environment.
  • Ability to build strong, collaborative relationships with internal and external business partners.
• Printing industry experience and/or CPG (Consumer Packaged Goods) specific logistics management preferred.
• Knowledge of supply chain planning processes and tools including Demand and Supply Planning.
• Customer focused with a strong service orientation.
• Excellent organizational and influencing skills and the ability to drive cross-functional alignment.
• Strong communication (written and verbal) skills; comfortable communicating at various organizational levels, and able to back-up thoughts with facts and analysis.
• Proficiency with Excel, Access, other MS Office applications and data visualization tools (Power BI, Tableau).
• Strong results orientation and work ethic, able to work independently.
• Flexibility to support multiple projects with ability to meet all deadlines.
• Occasional travel required to Company and customer locations in support of strategic initiatives and team goals.

Benefits

• Generous benefits package including medical, dental, vision, disability, life insurance and 401(k).
• Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus 2 floating Holidays.