Supply Chain Manager

Manages and oversees the supply chain function for an assigned facility, including materials demand, releases, receipts, supplier performance, inventory planning, and coordination with operations and production planning.

Responsibilities

• Manage location capacity planning (13-week rolling) alongside labor capacity.
• Handle designated customer accounts on a daily basis.
• Prepare, set up, and train staff on new developments, projects, and customers.
• Manage external demand with supply constraints to deliver customer service while optimizing run strategy and establishing run rules.
• Collaborate cross-functionally to meet on-time, in-full customer expectations.
• Establish best practices for demand planning time fences, weekly cadence, and external reporting.
• Oversee inventory management and accuracy, including inventory aging/usage, cycle count programs, and material/finished good dispositions.
• Serve as the voice of the customer for sales when making priority decisions.
• Schedule and conduct conference calls with customers or carriers to develop working relationships.
• Oversee outbound planning of finished goods.
• Analyze SAP reports and data to identify and implement cost reductions.
• Manage a team of 4-7 department members.
• Ensure material availability to eliminate line downtime.
• Assist with the development, implementation, and sustainment of policies and procedures.
• Identify and drive best practices within the total supply chain, including supplier and supply-related metrics.
• Manage suppliers and designated customer orders, adjusting to changing schedules driven by the customer.
• Recommend potential issues to management by collecting and analyzing customer information.
• Facilitate training on new developments with SAP.
• Perform other duties as assigned.

Requirements

• At least 5-7 years of Supply Chain Planning and Materials Management experience.
• 5+ years’ experience managing people with proven ability to handle employee issues.
• 4-year degree in a related program preferred, but not required.
• ERP Program Experience: SAP (required).
• Proficient with MS Office Suite (Excel, Word, and PowerPoint).

Skills

• Experienced in conflict resolution.
• Ability to prioritize work based on short and long-term objectives.
• Successfully analyzes and presents data to multiple levels of the organization.
• Well-developed influence management and project management skills.
• Ability to assess customer needs to resolve issues promptly and efficiently.
• Proven ability to build customer confidence and diffuse dissatisfied customers or carriers with calm, confident solutions.
• Strong verbal and written communication skills, including effective email correspondence.
• Ability to handle multiple high-pressure tasks.