Supply Chain Analytics Manager

About the role

Manages supply chain data analytics, systems, and technology related processes. Supports Supply Chain staff with data management, information extractions, and analytics as needed from a variety of internal systems and external sources. Assists with training DCH staff system-wide on core Supply Chain systems and processes.

Responsibilities

• Thinks creatively and offers practical solutions to problems as they arise.
• Has direct oversight of ERP data integrity for the DCH MMIS.
• Manages and directs the Supply Chain IT Analyst in day-to-day performance updates.
• Identifies and oversees opportunities for optimization to the MMIS/ERP and is responsible for the oversight of all other SC systems.
• Provides expertise and training as needed in all Supply Chain systems and technologies including but not limited to; Microsoft Office Suite, ERP and MMIS supply chain functions, EDI systems, vendor management system, GPO and vendor provided databases.
• Performs project work and completes data analytics tasks in all areas of Supply Chain.
• Prepares monthly and ad-hoc data reports as requested to support the department.
• Uses a wide array of available databases to identify products and product lines for cost savings.
• Evaluates competitive offerings to determine the overall best value for a product/service.
• Develops acceptance criteria to facilitate objective decision-making.
• Makes recommendations as to product substitutions, product conversions and utilization review based on provided data analytics.
• Serves as liaison between Purchasing, Contracting, Value Analysis and Distribution Services.
• Develops KPI’s for each function of the supply chain and tracks initiatives as needed.
• Develops and manages effective relationships with internal departments, staff and suppliers.
• Assists with performance improvement initiatives, including documentation and reporting of outcomes.
• Aids System Director of VAT with creation, utilization, and management of Value Analysis Dashboard.
• Develops and tracks supplier performance metrics to ensure consistent quality, delivery timelines, and cost effectiveness to include prime distributor.
• Facilitates regular supplier performance reviews and negotiates performance improvement plans when necessary.
• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook.
• Must adhere to the DCH Mission, Vision, and Values including creating positive relationships with patients/families, coworkers, colleagues and with self.
• Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
• Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
• Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.

Qualifications

• An Associate degree is required.
• Baccalaureate degree in business, information systems or a concentration in data analytics is highly preferred.
• A minimum of 7 years healthcare experience may be substituted in lieu of a degree.
• Understanding of Supply Chain processes and experience with ERP, MMIS and/or GPO information systems is preferred.
• Medical supply knowledge is a plus.
• Excellent verbal and written skills as well as interpersonal relationship and customer service skills are required.
• Experience using front office personal computer applications also required.
• High level skills in Excel required.