Supply Center Specialist

What's the Job?

Deliver exceptional customer service by building strong relationships with on-site scientists, lab managers, and procurement teams to anticipate needs and resolve product-related inquiries quickly.

Oversee daily inventory management, including receiving, unpacking, restocking, rotating, and auditing stock to maintain optimal product mix and accuracy.

Maintain merchandising and branding standards, ensuring the Supply Center is visually organized, compliant, and reflective of company branding.

Support growth initiatives by identifying new product opportunities and implementing on-site promotions, product shows, and customer engagement events.

Collaborate with commercial teams to communicate customer feedback, trends, and competitive intelligence to drive business improvement and increase market share.

What's Needed?

• Minimum of 1 year of proven experience in customer service, retail, sales, research & development, or related fields.
• A high school diploma required; a Bachelor's degree in Science is desirable but not mandatory.
• Strong organizational skills, attention to detail, and ability to work independently.
• A customer-centric mindset with the ability to quickly understand and respond to customer needs.
• Ability to work during normal business hours, including daily travel to account locations, with physical capability to lift up to 15 lbs.

About the Role

The Supply Center Specialist will be part of the Operations Department supporting research and lab personnel at a leading organization supporting scientific research and laboratory operations.

Benefits

• Reimbursement for travel mileage
• A supportive work environment
• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay