Supplier Relations Specialist

Job Responsibilities and Duties

• Develop and maintain close working relationships with suppliers, sales reps, internal and external customers by providing friendly, timely and accurate communication to maintain and enhance our supply network.
• Monitor and communicate orders to assigned suppliers using SAP transactions to increase sales and accurate order delivery.
• Maintain product inventories and process order changes by using SAP and electronic communication tools to ensure systems remain up to date for accurate order and invoice processing.
• Launch SAP reports including demand report, shipping preview and un-invoiced order reports to meet demand and proactively address issues that may occur.
• Sources product availability as needed to ensure customers’ needs are met.
• Provides general support to Supplier Relations including special projects as assigned.

Requirements

• Minimum of 3-5 years of customer service, operations or vendor relations experience required.
• Associate degree or equivalent experience in business or horticulture preferred. High School Diploma or GED Required.
• Intermediate to advanced level experience in Excel, Outlook and Word required; knowledge of SAP system preferred.
• Ability to manage, plan, and organize time effectively to meet customer demands is required.
• Proven ability to work independently and perform work in accordance with team, departmental and company goals.
• Problem-solving and independent decision-making skills are required; ability to manage different opinions and requests while striving for continual improvement.
• Demonstrated ability to develop and maintain relationships.
• Ability to build strong customer relationships and delivering customer-centric solutions
• Ability to know the most effective and efficient processes to get things done, with a focus on continuous improvement
• Ability to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Ability to make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

Qualifications

• Ability to sit/stand up to 100% of the day
• Ability to use Hands/Fingers up to 80% of the day

Pay

Hourly Pay Range: $20-$22

Benefits

• Medical, dental, life and long-term disability insurance
• 401k/Profit Sharing Retirement Plan
• Paid time off benefits including vacation and holidays
• Tuition assistance
• An onsite subsidized café overlooking 30 acres of renowned display gardens and restored natural areas
• Employee Assistance Program and Positive Health programs