Supplier Performance Specialist

About the role

You will report to the Supplier Performance Manager and will have an onsite work structure in Chatsworth, CA.

Requirements

• Bachelor’s degree in Supply Chain, Operations, Engineering, or related field (or equivalent experience)
• 3–7+ years of experience in supply chain, materials, supplier management, or operations
• Experience in Aerospace & Defense or other regulated manufacturing environments preferred
• Experience working with ERP/MRP systems (SAP, Oracle, etc.)
• Strong understanding of Purchase order management, supplier scheduling, lead times, and production-driven supply environments
• Familiarity with problem-solving methodologies (8D, RCCA, Lean principles)
• Strong sense of urgency and execution focus
• Ability to manage multiple priorities in a fast-paced, production-driven environment
• Effective communicator with both internal teams and external suppliers
• Detail-oriented with strong organizational skills
• Data-driven mindset with ability to translate data into actions

Responsibilities

• Act as the primary point of contact for assigned suppliers impacting site production
• Manage daily supplier communications to confirm commits, expedite orders, and resolve shortages
• Monitor and act on:
  • Past due purchase orders
  • Late deliveries
  • At-risk supply aligned to production schedules
• Develop and execute supplier recovery plans for underperforming suppliers
• Track progress against recovery milestones and escalate risks or delays
• Ensure corrective actions are clearly defined, documented, and implemented
• Follow structured problem-solving approaches (8D, RCCA) to address root causes
• Actively participate in tiered daily management (Tier 1–3 meetings)
• Provide real-time updates on:
  • Critical shortages
  • Supplier commits vs. production need dates
  • Recovery status for high-impact suppliers
• Prioritize actions based on line-down risk and production impact
• Track and manage supplier KPIs at the site level:
  • On-Time Delivery (OTD) to need/request date
  • Past due backlog
  • Lead time adherence
  • Quality issues impacting delivery
• Maintain supplier scorecards and performance dashboards
• Highlight trends, risks, and improvement opportunities to the Supplier Performance Manager
• Collaborate daily with:
  • Production Planning / Materials (shortage prioritization)
  • Operations (line impact and sequencing)
  • Supplier Quality (defects impacting delivery)
  • Procurement/Buyers (PO management, escalations)
• Ensure alignment between supplier commitments and site production plans
• Identify and escalate risks including:
  • Capacity constraints
  • Supplier delivery instability
  • Quality-related disruption
• Support escalation process with data, impact analysis, and recommended actions
• Engage Supplier Performance Manager when issues exceed defined thresholds
• Be primarily site-based with regular engagement across assigned supplier locations
• Travel (20–40%) to supplier locations and other company sites as needed

Benefits

• Comprehensive medical insurance
• Competitive PTO, holiday pay, and sick leave
• Company 401K plan with up to 4% matched contribution
• Annual bonus program (varies by level and discretionary based on company and individual performance)
• Flexible working arrangements
• Paid volunteering opportunities
• Access to mental health champions across our sites
• Commitment to development
• Employee referral program

Pay

$100,000–$130,000/year, based on experience