Supplemental Virtual Patient Observation Technician- LBJ Hospital- Evenings (1:00pm- 9:30pm)

JOB SUMMARY

The Virtual Patient Observation Technician (VPOT) provides constant, real-time video monitoring of assigned patients to enhance safety. The VPOT verbally redirects the patient from engaging in at-risk behaviors and directly communicates with nursing staff if the patient needs further intervention or requires assistance.

MINIMUM QUALIFICATIONS

• Education/Licensure/Specialized Training:
  • Education: High School diploma or the equivalent plus technical skills/training appropriate to the specialty area.
  • Licensure/Certification: Texas Nursing Assistant Certification; or Medical Assistant certification from one of the following: American Medical Technologists (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), National Healthcareer Association (NHA), National Association for Health Professionals (NAHP)
  • BLS
• Work Experience: Two (2) years related clinical experience required. Related specialty experience preferred (i.e., direct patient care, virtual observation, telemetry technician, hospital environment, experience in nursing program clinical rotations).
• Special Requirements:
  • Communication Skills: Above Average Verbal (Heavy Public Contact)
  • Bilingual Skills Preferred: Yes
  • Other Skills: Medical Terms, PC
  • Advanced Education: N/A
  • Work Schedule: Weekends, Holidays, Flexible
  • Other Requirements:
    • Comfortable using computer technology and sitting for long periods of time in front of a computer screen
    • Able to analyze and synthesize patient safety information to determine the course of action.
    • Able to make quick decisions under pressure, and manage stress appropriately
    • Well-organized, efficient multi-tasker able to prioritize simultaneous and continuous monitoring of multiple patients on one screen while on duty
    • Attention to detail, able to focus on a particular patient, object or task for an extended period of time
    • Good telephone etiquette

RESPONSIBLE TO

Designated Supervisor, Director/Program Manager

EMPLOYEES SUPERVISED

No