Virtual Patient Observation Technician- Ben Taub Hospital- Part-time- Days (5:00am- 1:30pm)

JOB SUMMARY

The Virtual Patient Observation Technician (VPOT) provides constant, real-time video monitoring of assigned patients to enhance safety. The VPOT verbally redirects the patient from engaging in at-risk behaviors and directly communicates with nursing staff if the patient needs further intervention or requires assistance.

MINIMUM QUALIFICATIONS

• Education/Licensure/Specialized Training:
  • Education: High School diploma or the equivalent plus technical skills/training appropriate to the specialty area.
  • Licensure/Certification: Texas Nursing Assistant Certification; or Medical Assistant certification from one of the following: American Medical Technologists (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), National Healthcareer Association (NHA), National Association for Health Professionals (NAHP); and BLS.
• Work Experience: Two (2) years related clinical experience required. Related specialty experience preferred (i.e., direct patient care, virtual observation, telemetry technician, hospital environment, experience in nursing program clinical rotations).
• Management Experience: N/A
• Equipment Operated: Basic computer, wireless telephone, intercom/headset communication

SPECIAL REQUIREMENTS

• Communication Skills: Above Average Verbal (Heavy Public Contact); Bilingual Skills Preferred Yes; Language(s): English/Spanish; Writing / Composing: Correspondence / Reports
• Other Skills: Medical Terms, PC
• Advanced Education: N/A
• Work Schedule: Weekends, Holidays, Flexible
• Other Requirements:
  • Comfortable using computer technology and sitting for long periods of time in front of a computer screen
  • Able to analyze and synthesize patient safety information to determine the course of action
  • Able to make quick decisions under pressure, and manages stress appropriately
  • Well-organized, efficient multi-tasker able to prioritize simultaneous and continuous monitoring of multiple patients on one screen while on duty
  • Attention to detail, able to focus on a particular patient, object or task for an extended period of time
  • Good telephone etiquette

RESPONSIBLE TO

Designated Supervisor, Director/Program Manager

EMPLOYEES SUPERVISED

No