Supervisory Social Worker - Emergency Room (ER)

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      About the role

      The Fargo VA Health Care System is recruiting for 1 full-time Supervisory Social Worker for the Emergency Room under the Social Work service line.

      Responsibilities

      • The incumbent assumes the supervisory and administrative responsibility for the management of the assigned social workers who function within various programs in the VA Hospital.
      • As the supervisor, the incumbent assists in planning, establishing, and implementing policies and procedures.
      • Developing individual or group goals and objectives as well as monitoring, operating, evaluating, coordinating and overseeing the Social Work staff of the assigned program.
      • The incumbent will assure the Social Workers whom they supervise are aware of, adhere to all current directives of VHA, and meet current JCAHO standards, State licensure standards, and VA-OIG expectations.
      • The incumbent will conduct ongoing intensive reviews and appraisals to ensure the accomplishment of objectives and adherence to standards set by governing bodies.
      • The incumbent is also assigned to the Emergency Room (ER) area and is responsible to provide medical, behavioral, and crisis intervention social work services to Veterans presenting to the Emergency Department and works to coordinate administrative and patient related assessments to promote effective, efficient and clinical service delivery.
      • The incumbent will coordinate the Emergency Department Care Plan program and the Suicide Prevention in the Emergency Department (SPED) program and be the champion for the Caring Contacts program.
      • The position involves overseeing the delivery of specialized services designed to meet the needs of a particular population of veterans, their families, or caregivers.
      • The Supervisor is responsible for independently conducting thorough assessments and implementing evidence-based interventions that address the unique challenges faced by these groups.
      • Beyond direct service delivery, the Supervisor plays a key role in program development and enhancement, including designing new initiatives, refining existing programs, and identifying gaps in service that need to be addressed.
      • Community outreach is another essential component of the role, as it involves establishing and maintaining relationships with local, state, and federal agencies, as well as nongovernmental organizations.
      • Administratively, the Supervisor is responsible for the overall management and operational oversight of the program, including developing and implementing policies and procedures that guide the program's activities, ensuring compliance with relevant regulations and standards.
      • The Supervisor also manages the program's budget, monitors expenditures, and ensures that resources are used efficiently.
      • The Supervisor prepares reports and maintains data on the program's performance, which are essential for continuous quality improvement and for demonstrating the program's impact to stakeholders.
      • With advanced knowledge of the services and benefits available from both public and private sector resources, the Supervisor works across various departments and with external agencies to develop and maintain partnerships that enhance the program's effectiveness.
      • The incumbent may provide clinical supervision to social work students or social workers pursuing advance practice licensure, sharing their knowledge and expertise.
      • Additionally, they will provide leadership, direction, orientation, coaching, in-service training, staff development, and/or continuing education programs for assigned social work staff.
      • They serve on committees, work groups, and/or task forces at the facility, VISN and national level, or in the community as deemed appropriate by the Social Work Executive or designee.
      • Additionally, they will provide consultation and education to medical residents on social work practice and VA policy and procedure.

      Qualifications

      • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
      • Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work.
      • Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/.
      • English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C.7403(f). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
      • Grade Determinations: GS-12 Supervisory Social Worker Education and Experience: One year of experience equivalent to the GS-11 grade level, which includes:
        • Working knowledge of community resources – how to make appropriate referrals to community and other governmental agencies for services – and ability to coordinate services.
        • Independently conducting psychosocial assessments and treatment interventions to a wide variety of individuals from various socio‑economic, educational, and other backgrounds.
        • Working knowledge of medical and mental health diagnoses, disabilities and treatment procedures (i.e., acute, chronic and traumatic illnesses/injuries – common medications and their effects/side effects – and medical terminology) to formulate a treatment plan.
        • Independently implementing different treatment modalities in working with individuals, families, and groups who are experiencing a variety of psychiatric, medical, and social problems to achieve treatment goals.
        • Providing consultation services to new social workers, social work graduate students, and other staff about the psychosocial needs of patients and the impact of psychosocial problems on health care and compliance with treatment.
        • Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment.
        • Candidate may have certification or other post‑master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship – or equivalent supervised professional experience.
      • Licensure/Certification: Individuals assigned as Supervisory Social Workers must be licensed or certified at the advanced practice level – and must be able to provide supervision for licensure. Documentation is required if part of your state's requirements for providing supervision for licensure is beyond your licensure only (example: certification of continuing education credits).
      • Demonstrated Knowledge, Skills, and Abilities (KSAs): In addition to the experience above, the candidate must demonstrate all of the following KSAs:
        • (a) Ability to independently organize work, set priorities, and meet multiple deadlines.
        • (b) Knowledge of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement.
        • (c) Ability to ensure provision of clinical social work services.
        • (d) Ability to provide staff training and development.
        • (e) Skill in interpersonal relationships in dealing with employees, team leaders, and managers.
      • All qualifying experience you possess must be clearly described in your application package. We will not make assumptions when reviewing applications. Failure to demonstrate your experience in your resume may result in disqualification. It is strongly recommended that you write to each KSA in your application package.
      • Assignment: For all assignments above the full performance level, the higher‑level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. At the GS‑12 grade level, supervisory social workers typically have significant personnel management responsibilities for a small to moderate sized professional and