SUPERVISORY SALES ASSOCIATE (Full-Time w/Benefits) - UNIFORMS (Mini Mart)
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · Pensacola, FL · 1 wk ago
Business DevelopmentFull-time
Duties And Responsibilities
- Proactively engage and make a connection with customers.
- Asking questions and listening to customers needs.
- Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers, STAR card.
- Providing premier customer service.
- Cooperate and build positive, inclusive, and respectful relationships.
- Taking accountability for your own actions and outcomes.
- Maintaining store appearance.
- Sales:
- Cross-selling products and knowing layout of the store.
- Make suggestions to customer on latest trends and current promotions based on customer's individual needs.
- Upselling products.
- Leveraging company tools and technology to confidently provide the customer with product knowledge, specs.
- Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer.
- Completing various forms of paperwork, reports, and reconciliation.
- Inventory:
- Be the keeper of merchandise, complete all inventory processes, and make sure merchandise is properly checked in and accurately ticketed.
- May participate in periodic inventories.
- Responsible for the security of cash, fixed assets, and merchandise inventory.
- Providing direction on assignments, including prioritizing projects, tasks, managing merchandise and inventory.
Qualifications
- Product Knowledge: Moderate level of knowledge of products, merchandise.
- Experience: 1-2 years of Retail or relevant work experience required, 1 year of lead or supervisory experience preferred.
- Communication Skills: Strong interpersonal and communication skills.
- Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division.
- Reasoning Ability: Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
- Physical Demands: Constant moving, talking, hearing, reaching, grabbing, standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.