Supervisory Program Specialist.

Responsibilities

• Responsible for the human resources management program for insurance, overseeing the full range of human resources requirements to include succession and workforce planning, labor and employee relations, reorganization and realignments, arrangements for recruitment of clerical and professional staff, preparation of job descriptions, performance standards, performance appraisals and awards, maintenance of accurate personnel records and reports, and distribution of information concerning changes in personnel procedures to supervisors.
• Planning, executing, and overseeing the development and implementation of Insurance Service training curriculum.
• Plans, develops, executes, and oversees the ultimate assessment of field compliance with the curriculum which is provided to field operations insurance staff, and staff from Insurance service Central Office.
• Providing guidance and advice on issues associated with technical training.
• Identifies field training needs through review and analysis of audit findings, surveys, focus groups, and similar tools.
• Recommending innovative programs and new approaches to improve the effectiveness of training and keep it engaging.
• Designing and developing insurance training programs, utilizing all appropriate media to include classroom instruction, virtual instruction / distance learning, digital productions, and computer/ web-based training.
• Designing, developing, and executing competency-based systems and programs, either in-house, through contractor support, or through support as needed – which includes appropriate oversight of job task analyses, collaboration with contracted or other business line partner resources, and executing on a defined project management plan.

Schedule

Work Schedule: Full time, Monday through Friday. Compressed/Flexible schedule available (6:00am – 6:00pm). Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case‑by‑case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position.

Requirements

• As a condition of employment for accepting this position, you will be required to serve a 1‑year supervisory probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing