Supervisory Medical Support Assistant
U.S. Department of Veterans Affairs · White River Junction, VT · 1 mo ago
Full-time
About the role
This Supervisory Medical Support Assistant position is in the Health Administration (MAS) service line at VA White River Junction Health Care System located at the White River Junction, VT.
Responsibilities
- Establishes work priorities
- Identifies developmental training needs of employees
- Provides or arranges for training
- Conducts in-service on-the-job skills assessment and instruction
- Assigns work based on requirements and resources available
- Reviews work produced and analyzes weekly reports to evaluate production
- Serves as point of contact for resolving patient issues especially regarding appointment and scheduling concerns
- Conducts regular staff meetings with medical support assistants
- Communicates and updates on policy changes and new procedures
- Acts as liaison with medical support assistants, medical staff, nursing staff and other services
- Collects, compiles and tracks data and statistical information in support of several VA and local programs
Requirements
- United States Citizenship: Be a citizen of the United States (non‑citizens may be appointed only when qualified citizens cannot