Supervisory Medical Records Technician (ROI)

About the role

This position is within the Health Administration Services at Truman VA Medical Center in Columbia - MO. The incumbent serves as supervisor and technical expert for the Release of Information Unit - providing guidance and suggestions to the Chief - HIM and Assistant - Chief HIM regarding staffing needs and shortages within the ROI section.

Responsibilities

• Provides guidance and suggestions to the Chief - HIM and Assistant - Chief HIM regarding staffing needs and shortages within the ROI section.
• Provides guidance and technical direction necessary for accomplishing the work of the unit or team.
• Provides effective audits and monitors for all areas of responsibility - assuring that accurate and timely data is processed by all employees.
• Reviews work accomplished and assesses quality - quantity - accuracy and timeliness of work produced by each employee.
• Ascertain problems encountered and take corrective action.
• Develops performance standards and conducts performance evaluations.
• Develops and conducts competency assessments.
• Carries out established personnel functions and practices.
• Keeps employees informed about important aspects of personnel management programs.
• Interviews new employees - recommends selection - and carries out training and development of assignments - awards or disciplinary action.
• Awards or disciplinary action.
• Takes disciplinary action as deemed necessary and proposes to higher authority specific disciplinary action.
• Keeps employees informed of management goals and objectives and higher levels supervisors informed of employee participation and concerns.
• Maintains contact with VA Regional Counsel (VARO) in all matters relating to malpractice - subpoena actions and request for preparation of TORT records.
• Assists in performing 100% quality review of all TORT cases prior to sending records to VARO for litigation.
• Prepares weekly ROI and TORT record turnaround statistics.
• Maintains workload and production of staff - taking action where necessary to meet deadlines - monitors/evaluate performance and ensures accuracy of work completed.
• Affirms that the work of staff is at an appropriate quality and productivity level.

Requirements

The following educational/training substitutions are appropriate for combining education and experience:

• Six months of experience that indicates knowledge of medical terminology and general understanding of the health record and one year above high school with a minimum of 6 semester hours of health information technology courses.
• Successful completion of a course for medical technicians - hospital corpsmen - medical service specialists - or hospital training obtained in a training program given by the Armed Forces or the U.S. Maritime Service under close medical and professional supervision may be substituted on a month-for-month basis for up to six months of experience provided the training program included courses in anatomy - physiology - and medical record techniques and procedures.

Skills

The following skills are required:

• Ability to develop policy and provide workload analysis for release of information.
• Skill in interpersonal relations and conflict resolution.
• Ability to provide or coordinate staff development and training.
• Ability to provide the full range of supervisory duties - to include responsibility for assignment of work to be performed - performance evaluation - selection of staff - recommendations of awards - advancements - and disciplinary actions.

Benefits

Competitive salary and regular salary increases.

When setting pay - a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year).

Selected applicants may qualify for credit toward annual leave accrual - based on prior [work experience] or military service experience.

Parental Leave: After 12 months of employment - up to 12 weeks of paid parental leave in connection with the birth - adoption - or foster care placement of a child.

Child Care Subsidy: After 60 days of employment - full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement).

Telework: Not available.

Virtual: This is not a virtual position.

Functional Statement #: 000000

Supervisory Medical Records Technician (ROI) GS-0675-8

Permanent Change of Station (PCS): Not authorized.