Supervisory IT Program Manager

About the role

The incumbent serves as the "mwrma" system administrator for 14 installations in the Mid-Atlantic region, responsible for managing and supporting various information systems and command and control systems.

Responsibilities

• Defines strategic direction of NAF FFR information systems and operations.
• Supports Department of Defense (DoD), Department of Navy (DON) and Commander, Navy Installations Command (CNIC) strategy.
• Provides management and operational support, supervisory oversight, administrative control, and coordination of the MIS program.
• Advises and guides on NAF MIS and cybersecurity matters.
• Led and guides the implementation and maintenance of CNIC NAF Point of Sale (POS) and operational support systems.
• Ensures operational support activities and staff are knowledgeable about systems.
• Reviews and evaluates computerized and manual systems.
• Directs information and data integrity for NRMA NAF programs.
• Manages and directs work to be accomplished by staff.
• Conducts annual performance reviews of staff.
• Makes hiring/staffing decisions.
• Ensures staff receive proper training.
• Addresses potential disciplinary and/or performance issues.
• Serves as a systems administrator/technician for all computer and telecommunication systems.
• Performs account management, system monitoring, data backup, and software/hardware maintenance.
• Supervises up to seven MIS staff.
• Directs work to be accomplished by staff.
• Assigns work based on priorities, difficulty, and requirements of assignments, and staff capabilities.
• Conducts annual performance reviews of staff.
• Makes hiring/staffing decisions.
• Ensures staff receive proper training.
• Addresses potential disciplinary and/or performance issues.
• Supports CNIC's EEO policy.
• Fosters a work environment free of discrimination, harassment, and/or reprisal.
• Ensures all subordinate staff understand and adhere to the policy.
• Ensures treatment of all staff is fair and equitable.
• Represents NRMA in development of FFR IT policy, standards, and practices as a voting member of the CNIC FFR IT Working Group (FFR ITWG).
• Performs hardware and software installs, upgrades, and patches.
• Works closely with vendors, program managers, N6 staff, and users to resolve issues and ensure successful project implementations.
• Acts as a point of contact (POC) for implementation of new IT based projects.
• Designs audit routines to test and validate data integrity.
• Responsible for physical inventory of all hardware and software.
• Maintains proficiency in all MWR computer systems.
• Monitors maintenance contracts for renewal and submits Purchase Requests for support as required.
• Documents and analyzes currently deployed NAF information systems.
• Performs routine assessments.
• Ensures all appropriate forms and documentation are on file.
• Maintains 24-hour server operations, network monitoring, 24-hour internet availability, disaster recovery, application software acquisition and implementation, NMCI compliance, change management, and help desk operations.
• Provides management oversight for FFR Purchase Card Industry and FFR Business network contracts.
• Obtains approval from all required sources.
• Ensures strategic planning in all aspects of technology implementation.
• Builds and manages diverse technology infrastructures including client server hardware and software architecture, technical services management, 24-hour server operations, network monitoring, 24-hour internet availability, disaster recovery, application software acquisition and implementation, NMCI compliance, change management, and help desk operations.
• Represents NRMA in development of FFR IT policy, standards, and practices as a voting member of the CNIC FFR IT Working Group (FFR ITWG).
• Performs hardware and software installs, upgrades, and patches.
• Works closely with vendors, program managers, N6 staff, and users to resolve issues and ensure successful project implementations.
• Acts as a point of contact (POC) for implementation of new IT based projects.
• Designs audit routines to test and validate data integrity.
• Responsible for physical inventory of all hardware and software.
• Maintains proficiency in all MWR computer systems.
• Monitors maintenance contracts for renewal and submits Purchase Requests for support as required.
• Documents and analyzes currently deployed NAF information systems.
• Ensures all appropriate forms and documentation are on file.
• Maintains 24-hour server operations, network monitoring, 24-hour internet availability, disaster recovery, application software acquisition and implementation, NMCI compliance, change management, and help desk operations.
• Represents NRMA in development of FFR IT policy, standards, and practices as a voting member of the CNIC FFR IT Working Group (FFR ITWG).
• Performs hardware and software installs, upgrades, and patches.
• Works closely with vendors, program managers, N6 staff, and users to resolve issues and ensure successful project implementations.
• Acts as a point of contact (POC) for implementation of new IT based projects.
• Designs audit routines to test and validate data integrity.
• Responsible for physical inventory of all hardware and software.
• Maintains proficiency in all MWR computer systems.
• Monitors maintenance contracts for renewal and submits Purchase Requests for support as required.
• Documents and analyzes currently deployed NAF information systems.
• Ensures all appropriate forms and documentation are on file.
• Maintains 24-hour server operations, network monitoring, 24-hour internet availability, disaster recovery, application software acquisition and implementation, NMCI compliance, change management, and help desk operations.
• Represents NRMA in development of FFR IT policy, standards, and practices as a voting member of the CNIC FFR IT Working Group (FFR ITWG).
• Performs hardware and software installs, upgrades, and patches.
• Works closely with vendors, program managers, N6 staff, and users to resolve issues and ensure successful project implementations.
• Acts as a point of contact (POC) for implementation of new IT based projects.
• Designs audit routines to test and validate data integrity.
• Responsible for physical inventory of all hardware and software.
• Maintains proficiency in all MWR computer systems.
• Monitors maintenance contracts for renewal and submits Purchase Requests for support as required.
• Documents and analyzes currently deployed NAF information systems.
• Ensures all appropriate forms and documentation are on file.
• Maintains 24-hour server operations, network monitoring, 24-hour internet availability, disaster recovery, application software acquisition and implementation, NMCI compliance, change management, and help desk operations.
• Represents NRMA in development of FFR IT policy, standards, and practices as a voting member of the CNIC FFR IT Working Group (FFR ITWG).
• Performs hardware and software installs, upgrades, and patches.
• Works closely with vendors, program managers, N6 staff, and users to resolve issues and ensure successful project implementations.
• Acts as a point of contact (POC) for implementation of new IT based projects.
• Designs audit routines to test and validate data integrity.
• Responsible for physical inventory of all hardware and software.
• Maintains proficiency in all MWR computer systems.
• Monitors maintenance contracts for renewal and submits Purchase Requests for support as required.
• Documents and analyzes currently deployed NAF information systems.
• Ensures all appropriate forms and documentation are on file.
• Maintains 24-hour server operations, network monitoring, 24-hour internet availability, disaster recovery, application software acquisition and implementation, NMCI compliance, change management, and help desk operations.
• Represents NRMA in development of FFR IT policy, standards, and practices as a voting member of the CNIC FFR IT Working Group (FFR ITWG).
• Performs hardware and software installs, upgrades, and patches.
• Works closely with vendors, program managers, N6 staff, and users to resolve issues and ensure successful project implementations.
• Acts as a point of contact (POC) for implementation of new IT based projects.
• Designs audit routines to test and validate data integrity.
• Responsible for physical inventory of all hardware and software.
• Maintains proficiency in all MWR computer systems.
• Monitors maintenance contracts for renewal and submits Purchase Requests for support as required.
• Documents and analyzes currently deployed NAF information systems.
• Ensures all appropriate forms and documentation are on file.
• Maintains 24-hour server operations, network monitoring, 24-hour internet availability, disaster recovery, application software acquisition and implementation, NMCI compliance, change management, and help desk operations.
• Represents NRMA in development of FFR IT policy, standards, and practices as a voting member of the CNIC FFR IT Working Group (FFR ITWG).
• Performs hardware and software installs, upgrades, and patches.
• Works closely with vendors, program managers, N6 staff, and users to resolve issues and ensure successful project implementations.
• Acts as a point of contact (POC) for implementation of new IT based projects.
• Designs audit routines to test and validate data integrity.
• Responsible for physical inventory of all hardware and software.
• Maintains proficiency in all MWR computer systems.
• Monitors maintenance contracts for renewal and submits Purchase Requests for support as required.
• Documents and analyzes currently deployed NAF information systems.
• Ensures all appropriate forms and documentation are on file.
• Maintains 24-hour server operations, network monitoring, 24-hour internet availability, disaster recovery, application software acquisition and implementation, NMCI compliance, change management, and help desk operations.
• Represents NRMA in development of FFR IT policy, standards, and practices as a voting member of the CNIC FFR IT Working Group (FFR ITWG).
• Performs hardware and software installs, upgrades, and patches.
• Works closely with vendors, program managers, N6 staff, and users to resolve issues and ensure successful project implementations.
• Acts as a point of contact (POC) for implementation of new IT based projects.
• Designs audit routines to test and validate data integrity.
• Responsible for physical inventory of all hardware and software.
• Maintains proficiency in all MWR computer systems.
• Monitors maintenance contracts for renewal and submits Purchase Requests for support as required.
• Documents and analyzes currently deployed NAF information systems.
• Ensures all appropriate forms and documentation are on file.
• Maintains 24-hour server operations, network monitoring, 24-hour internet availability, disaster recovery, application software acquisition and implementation, NMCI compliance, change management, and help desk operations.
• Represents NRMA in development of FFR IT policy, standards, and practices as a voting member of the CNIC FFR IT Working Group (FFR ITWG).
• Performs hardware and software installs, upgrades, and patches.
• Works closely with vendors, program managers, N6 staff, and users to resolve issues and ensure successful project implementations.
• Acts as a point of contact (POC) for implementation of new IT based projects.
• Designs audit routines to test and