Supervisory Health System Specialist (Whole Health Program Manager)

About the role

The incumbent serves as a Supervisory Health System Specialist - Whole Health Program Manager. The Whole Health Program Manager is responsible for the overall planning, development, and coordination, of a comprehensive and complex Whole Health System, including all list one modalities offered in the Whole Health System.

Major duties

• Serving as a subject matter expert and demonstrating an ability to provide consultation to other health care practitioners and outside groups.
• Defining work of staff through writing and reviewing functional statements and position descriptions.
• Developing curriculum to promote self-care and empowerment of patients, including but not limited to, mindfulness courses, stress reduction courses, and other educational courses for self-care.
• Ensuring daily Whole Health operations run smoothly.
• Assisting in the orientation of physicians, medical residents, and other allied health personnel to the (discipline) Program at this facility.
• Working with Quality Management as needed to establish medical center procedures to meet accreditation standards for clinical services under the Whole Health System.
• Assisting with the implementation and revision of policies/directives for Whole Health in accordance with local and national regulatory groups, professional accrediting organizations and VACO requirements.
• Developing program proposals that encompass short- and long-term goals for the Medical Center.
• Planning the overall program objectives and is responsible for their implementation, considering patient's needs, space, manpower, and budgetary restrictions.
• Assisting in monitoring clinical and patient services for the effective and efficient management of numerous control points and resources.
• Serving as a POC for Veterans who would like to register for the 9-week support group.

Physical Requirements

The nature of the work for this position is primarily sedentary and there are no unusual physical demands involved with completion of duties. Some travel is required.

Qualifications

• To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
• INDIVIDUAL OCCUPATIONAL REQUIREMENT: Positions in the occupational series 0671 MUST MEET 1 of the following:
• Possess an Undergraduate or Graduate degree with a major field of study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.
• OR; Possess progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:
• Missions, organizations, programs, and requirements of health care delivery systems;
• Regulations and standards of various regulatory and credentialing groups;
• Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.
• OR; Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:
• Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements;
• Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and
• Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.