Supervisor, Warehouse - Holliston MA

About the role

The Supervisor, Warehouse position at Edward Don & Company in Holliston, MA is responsible for overseeing and managing warehouse activities, ensuring compliance with standard procedures, quality, and safety.

Responsibilities

• Direct, coordinate and monitor the daily activities and performance of warehouse workers to assure compliance of standard procedures, quality, and safety.
• Assure quality performance through proper staffing, effective communication, and training.
• Manage employee performance through motivation, delegation, development, mentoring and resolving conflict.
• Take corrective action as necessary on a timely basis and following company policy.
• Conduct regular department or pre-shift meetings to foster employee engagement, communicate any changes to company policies and procedures, address employee concerns, foster idea-sharing and suggestions for improvement.
• Participate in staff selection, performance and compensation evaluations, corrective action and terminations, as necessary.
• Continuously review warehouse procedures and recommend and/or modify the operational structure to create a more efficient and productive operation.
• Maintain reports and logs including productivity operations report, daily supervisor end of shift walk-through, battery watering log, and weekly safety toolbox talks.
• Provide and maintain a clean and safe working environment.
• Coordinate efforts with the safety department to aid in training, conducting associate observations, updating preferred work methods, conducting accident investigations to determine root causes and perform routine safety inspections.
• Assure compliance of all company and local, state and federal regulatory agencies' (i.e., OSHA) policies and regulations.

Qualifications

• Education: Bachelor’s degree preferred or 3-5 years equivalent education/work experience in a distribution center.
• Experience: 3-5 years of warehouse supervisory experience with a re-distribution/distribution center.
• Certificates, Licenses, and Registrations: Powered industrial truck certification is required upon completion of internal training and testing within the first 2 weeks of being hired.
• Professional Skills: Must be familiar with OSHA regulation; knowledge of warehouse procedures and practices; inventory control processes, procedures and practices; and inventoried product line specifications (dimensions, weight, etc.); excellent communication (verbal and written), interpersonal and professional interactive skills; ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulations; write reports, business correspondence, and procedure manuals; effectively prepare and present reports and information and respond to questions from suppliers, customers, management and inter-department staff; capable of working with internal staff from other departments proactively and constructively; strong leadership skills, including the ability to mentor and develop individuals and teams; able to engage and lead team discussions and meetings; understands team dynamics and works well within a team structure; collaborative management style and a strategic team player; excellent organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities as necessary; able to manage large, complex projects; ability to build working relationships with internal business partners, vendors, and customers; responds promptly to requests for service and assistance as needed; identifies and resolves problems promptly; expertise in gathering and analyzing information skillfully, along with develops alternative solutions; displays willingness to make sound decisions; tactfully approaches others; attention to details and accuracy; ability to add, subtract, multiply, and divide into all units of measure; understand and execute all relevant policies and procedures in a consistent, timely and objective manner; complies with local, state and federal regulations; provides effective training to department staff in areas such as standard operating procedures (SOP), safety, conduct, etc.; proficient use of MS Office (Word, Excel, PowerPoint, and Outlook).
• Physical Demand: Regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, other office and warehouse equipment and telephone to talk and hear; frequently required to reach with hands and arms and climb or balance; occasionally required to stoop, kneel, crouch or crawl and lift up to 50 pounds and/or move up to 200 pounds with assistance; during a regular workday, must be able to stand and walk 75% of the time.
• Work Environment: Primarily work in a warehouse environment and may be exposed to wet and/or humid conditions, cold or elevated ambient temperature, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions; the noise level in the work environment is moderate and the environment fast-paced; may require evening, weekend or other shift work depending on business needs; limited travel (less than 5%) may be required to visit other warehouse/distribution centers or office locations or attend company events, staff meetings or training sessions.