Supervisor Transportation

About the role

The Massachusetts Port Authority is seeking a Supervisor, Transportation (Bargaining Unit, Local Union No. 25) to lead daily parking and ground transportation operations at Boston Logan International Airport.

Responsibilities

• Leads daily parking and ground transportation operations by directing staff, managing schedules and assignments, and ensuring seamless coordination across units and stakeholders.
• Drives efficient, customer-focused service by monitoring real-time operations, resolving service disruptions, and adjusting traffic flow, shuttle, and curbside activities in a fast-paced airport environment.
• Safeguards safety, compliance, and operational integrity across facilities, roadway systems, and revenue collection processes, including adherence to regulatory standards and secure handling of funds.
• Oversees facility conditions, emergency response, and system performance by coordinating with internal teams, public safety, and external partners while identifying issues and implementing solutions to maintain continuity of operations.

Requirements

• A high school diploma and 3-5 years’ of experience in airport or parking operations, snow removal, and emergency procedures required.
• Supervisory experience required.
• A current and valid drivers license unrestricted except for corrective lenses required.
• Proficiency in Microsoft Office, including Word and Excel.
• Ability to become proficient with the use of the ITS and CAD/AVL system, various web-based applications, and other computer systems.

Qualifications

High school diploma and 3-5 years’ of experience in airport or parking operations, snow removal, and emergency procedures required. Supervisory experience required. Current and valid drivers license unrestricted except for corrective lenses required. Proficiency in Microsoft Office, including Word and Excel. Ability to become proficient with the use of the ITS and CAD/AVL system, various web-based applications, and other computer systems.

Skills

• Strong situational awareness.
• Sound judgment.
• A relentless focus on safety, service excellence, and accountability.
• Collaborates effectively across teams.
• Communicates clearly with diverse stakeholders.
• Identifies opportunities to improve efficiency and performance.

Benefits

Click here for detailed information on what we offer, including work/life balance, a supportive and inclusive culture, opportunities for growth, providing a safe, healthy, and secure work environment, supporting the people and businesses of New England, achieving results and having a positive impact, being good neighbors in the communities we serve, and protecting the environment.

Pay

Click here for detailed information on our comprehensive compensation and benefits package.

Schedule

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