Supervisor Transportation

Job Summary The incumbent is an entry-level front line supervisor position responsible for meeting CN's service commitments by managing the day-to-day train operations within a territory or terminal and the unionized train crews associated. The incumbent is responsible for learning the operation and organizing the territory to ensure train departures and operations are performed safely, efficiently and in compliance with governing regulations and CN's operating rules. The incumbent may also be an on-call position that reports to remote locations (line points) and deals directly with customers and main line concerns. The incumbent will manage the day-to-day operations of a 24/7 function. Main Responsibilities Safety Orientation, Understanding, Compliance and Enforcement Attend Front Line Supervisor Development ProgramsCoach and train unionized employees on safe and productive work proceduresImprove safety compliance through regular observations, feedback and action on non-compliant behaviourEnsure safe operations by monitoring accidents, incidents and employee injuriesMeet weekly and monthly safety observation targets and safety management plan objectivesSupport the Transportation Manager and Assistant Superintendent during crossing accidents, incidents or injuries, including employee response, police coordination and site management until service is restoredDraft accident and injury investigation close-out reportsSupport the Transportation Manager and Assistant Superintendent during dangerous goods incidents or leaks, liaising with the Dangerous Goods Officer to protect employees and the publicTrain, audit and enforce Standard Operating ProceduresParticipate in accident and incident investigations Problem Solving and Decision Making Maintain teamwork and order among staff, contractors and internal clients by responding urgently to issuesUse CN operational data to improve asset utilization and service reliability; act within own territory and recommend network improvementsOversee crew utilization, deadheads, recrews and labour costs; improve operations and cost control with the Transportation Manager and Assistant SuperintendentDevelop recovery plans for service exceptions with RTC, the Transportation Manager and Assistant SuperintendentOversee timely, accurate delay reporting and reduce Initial and Final Terminal Delay Planning and Organizing Workload Work with Rail Traffic Control to manage train lineups, meets, ETAs and crew needsManage crew productivity against switching standards and recommend improvementsTrack yard status, service commitments, inbound traffic and connections to reduce dwell and meet the service planPrioritize traffic movement across competing demandsRecommend cost control and asset utilization improvements in planning and implementationMonitor and adjust customer service plans General Leadership and Supervisions of both Union Workforce Communicate company goals and policies to create clear understanding of direction and expectations to unionized employeesConduct investigations per collective agreement and issue discipline with support from Transportation Manager or Assistant Superintendent as well as Labour relationsDevelop and sustain the right employee behaviours with feedback, recognition, reinforcement and coachingProcess the administration leave of absence and time off requests (varies depending on location) Performance Management, Training and Onboarding Evaluate employee performance and review performance expectations, actual performance, and overall performance ratingsConduct onboarding conversations to ensure employees are adopting proper work practices, and have the knowledge, tools and understanding to perform their job safely and efficientlyIdentify and coach performance deficiencies, and take action to build required behaviourShare best practices, information, operational concerns and company information in order to create transparency and clear understanding of company direction and expectations Working Conditions The role has irregular hours (including nights, weekends, holidays). The incumbent will work in a combination of an office environment and the outdoors in various types of weather and environmental conditions. The role requires travel for company business without advance notice which may include responding to emergencies or urgent situations. The incumbent has an overall commitment to safety, while working in conjunction with collective agreement. Experience Industrial Work Industrial work experience demonstrating progression of responsibility and complexity in a safety-compliant environmentExperience working with heavy machinery4 years of supervisory experience - management or with unionized employees*3 years of experience on railroad as conductor*Candidates with an equivalent combination of education, training, and experience will be considered Any requirement marked with (*) will be considered an asset (not mandatory). Education/Certification/Designation High School DiplomaValid Driver's LicenceCertified Conductor or Locomotive Engineer*Degree in Business or Logistics*Candidates with equivalent practical experience, education, or training will be considered Any requirement marked with (*) will be considered an asset (not mandatory). Competencies We care about each otherWe strive for excellenceWe succeed togetherWe lead responsiblyVision and strategic thinkingPerformance and value deliveryImpactful and inclusive leadershipEmpowerment and talent developmentStrategic communication and influenceManagerial courage and decisivenessCoordinationHigh impact executionPlanningPrioritizationCompliance Technical Skills/Knowledge General Microsoft and computer skills; especially: Excel, Word, SRS, SAP, PAP, Applications such as RTBI, DataCity, SmartYardComprehensive knowledge of safe rail operating practices