Supervisor, Trade In Valuations

What To Expect

As a Supervisor on the Used Car team, you will:

• Lead a 15+ person team to efficiently and accurately value trade-in vehicles.
• Work cross-functionally with Sales, Delivery, Logistics, Service, and Digital organizations, as well as external partners.
• Interact regularly with Used Car leadership.
• Own valuation operations and strategy end-to-end, continuously evolving the team's approach to adapt to changing business needs and improve efficiency and accuracy.

What You'll Do

Effectively manage workflow of Valuation team to ensure customers' valuation requests are completed in line with current valuation strategies, and as efficiently as possible.

• Continuously review operational performance to identify and execute on opportunities for improvement.
• Set clear expectations and metrics for measuring your team’s performance, and hold your team to the highest standard of execution.
• Develop and maintain clear business KPIs, and generate succinct updates on performance against these KPIs for a variety of stakeholders.
• Continuously study factors that contribute to market conditions and recommend pricing strategy changes in response to identified trends.
• Build strong relationships with operations, sales, customer support, and delivery teams.

What You'll Bring

• Prior experience with vehicle valuation, pricing, and knowledge of the used car market required with previous proven experience.
• Previous experience managing a team preferred, or evidence of strong leadership potential.
• Excellent organizational and communication skills, and the ability to build alliances and foster trust with a broad range of stakeholders.
• Exceptional verbal and written communication skills.
• Superior attention to detail under tight deadlines and comfortable in a fast-paced working environment.
• Intermediate Excel skills are required, including the ability to analyze and derive insights from large and complex data sets.
• Bachelor’s degree or equivalent experience.

Benefits

• Competitive pay and benefits package including medical plans, dental, vision, flexible spending accounts, 401(k), and more.
• Company-paid healthcare and dependent care benefits, including HSA contributions, health savings accounts, and short-term and long-term disability insurance.
• Employee discounts and perks program.
• Additional benefits such as commuter assistance, pet insurance, and weight loss programs.

Expected Compensation

$80,000 - $120,000/annual salary + cash and stock awards + benefits.