Supervisor - Torrance

About the role

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way.

Responsibilities

• Provide excellent customer service by greeting and assisting customers in a friendly and professional manner, working towards specific supervisor targets
• Actively engage with customers to understand their needs, offer product recommendations
• Stay informed about current products, trends and promotions to provide up-to-date information to customers
• Supporting with visual merchandising of the store
• Maintain store standards throughout the store, including the back of house
• Be a role model for the brand and maintain personal presentation standards
• Ensure all products are properly tagged with accurate pricing and product information
• Process transactions accurately and efficiently using the point of sales system, handling cash, credit cards and other forms of payment
• Proficient in using and training the team on how to deal with customer service issues
• Closing and opening the store, as well as setting up the cash register
• Closing and opening the store, as well as setting up the cash register
• Set daily team targets and agenda in absence of the manager
• Coach and develop sales assistants, supporting them in delivering their sales targets
• Support with inventory management and organization of stockroom
• Replenish the shop floor as and when necessary
• Communicate daily needs with the management team
• Supervise the team and coordinate break times
• Report daily activities to the management team

Requirements

• Highly motivated
• Strong communicator
• Ability to stand for long periods and engage in repetitive activities
• Ability to lift in excess of 50 pounds
• Ability to climb ladders and use a stepping stool
• Flexible to work weekends and evenings
• Must be eligible to work in the US
• Proficient in English, written and spoken

Benefits

• Employee discount
• Career development opportunities
• Regular company training
• Complementary Shoes Per Season

The Stores

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores in the UK, including our new flagship store on London Oxford street. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.

Our Values

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness For Freedom | For Unity Against Racism

Pay

Salary - $18.00ph