Supervisor, Supply Chain Operations

Hourly pay range: $26.61 - $39.92. The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

About the role

The Supervisor, Supply Chain Operations coordinates the activity of and provides direct day-to-day supervision of the personnel engaged in the receiving of supplies into the hospitals, the managing of all Supply Chain inventories and par locations, and the distribution of products to various clinical areas. The Supervisor ensures that supplies are routed in the most efficient way possible and that the appropriate inventory levels are set and maintained across inventory and par locations.

The healthcare industry is the single largest employer in the United States. Within healthcare, the supply chain function is often considered as critical as the care itself. The Supervisor will be heavily involved with elevating current service levels, standardizing processes across the system, and identifying and removing bottlenecks at various levels of the Supply Chain.

Responsibilities

• Lead, mentor, and develop a high-performing team, providing guidance, feedback, and support to ensure individual and team success, while fostering a collaborative and positive work environment.
• Execute all inventory-related recalls and conversions, monitor various distributor reports to anticipate and respond to needs, help resolve inventory discrepancies, and ensure adequate stock on hand.
• Oversee and coordinate all aspects of par management, ensuring efficient operations in alignment with departmental goals and standards.
• Adhere to performance benchmarks and KPIs to monitor the effectiveness of team performance. Ensure that team members have the tools necessary for success.
• Facilitate change management efforts by providing training, guidance, and support to stakeholders impacted by process improvements.
• Stay on top of regulatory requirements, industry standards, and best practices in healthcare supply chain management. Ensure compliance with relevant regulations, such as FDA guidelines for medical device distribution, OSHA standards, and mitigate risks associated with supply chain disruptions or shortages.
• Ensure incoming shipments of supplies/equipment from vendors are unloaded, received, and distributed according to established departmental and safety standards.
• Work closely with IT teams to ensure seamless adoption, integration, and implementation of various IT systems such as Workday, Nicelabel, and Insysiv.
• Effectively involve departments to ensure buy-in and alignment with organizational goals.
• Collaborate with cross-functional teams, including procurement specialists, warehouse team members, logistics representatives, and healthcare providers, to respond to and solve customer inquiries.

Requirements

• High school diploma or equivalent. Bachelor's degree in supply chain management, operations research, business administration, or related field preferred.
• 2+ years of experience in Healthcare Supply Chain Operations.
• A valid driver’s license is required if the incumbent is selected to perform related duties at an offsite location. If the incumbent uses their personal vehicle, they must maintain automobile liability coverage as required by law.

Skills

• Analytical Thinking: Ability to analyze complex data and identify trends or areas for improvement.
• Collaboration: Works effectively with diverse teams, including clinical and administrative staff.
• Adaptability: Adjusts to changing healthcare environments and regulatory requirements.
• Attention to Detail: Ensures accuracy in data analysis and process documentation.
• Effective Communication: Clearly conveys ideas and findings to various stakeholders.
• Problem-Solving: Proactively addresses challenges with creative and effective solutions.
• Ability to Influence: Inspires and motivates teams to embrace process improvements.
• Empathy: Understands the perspectives of both patients and staff to drive improvements that benefit all.

Physical Requirements

Medium work (exerting up to 50 lbs. of force occasionally and/or up to 30 lbs. of force frequently and/or up to 10 lbs. of force constantly to move objects).

Benefits

• Premium pay for eligible employees.
• Career pathways to promote professional growth and development.
• Various medical, dental, pet, and vision options.
• Tuition reimbursement.
• Free parking.
• Wellness program savings plan.
• Health savings account options.
• Retirement options with company match.
• Paid time off and holiday pay.
• Community involvement opportunities.

Schedule

Full-time, Monday–Friday, 6:00 AM–2:30 PM.