Supervisor, Supply Chain Operations

About the role

Nintendo of America Inc. is an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.

Responsibilities

• Forecasts and manages work volume, work schedules, and staffing levels to ensure business needs are met, acts as liaison with other departments.
• Sets goals for performance and deadlines in ways that comply with the company’s/departments plans and vision.
• Identifies strengths and weaknesses within team members and delegates projects and tasks accordingly.
• Ensures incoming and/or outgoing shipments are accurately received, tracked, and transferred.
• Investigates and/or resolves freight discrepancies and issues.
• May oversee automated & manual production lines and/or pick/pack assembly lines.
• Manages complex projects and demonstrates situational adaptability with fluctuating deadlines.
• Ensures tasks are being performed by staff according to training, safety, and Occupational Safety and Health Administration (OSHA) guidelines.
• Ensures company policies and established guidelines are followed for task completion, including meeting quality, efficiency, and accuracy standards.
• Facilitates quick and appropriate resolution of any and all challenges, discrepancies, or miscommunications.
• Drives innovation within the team, and develops methods for gathering metrics and workflow analysis to improve quality and efficiencies.
• Applies understanding of basic business finance including the ability to identify and quantify key drivers, develop, measure, and report key metrics; assists manager in fiscal year budget planning.
• Maintains performance of team and assess staff for the semi-annual review process.
• Collaborates with Manager and Human Resource representatives to resolve personnel/performance issues for assigned staff (coaching, documentation, etc.).
• Responsible for hiring decisions of hourly personnel and makes recommendations to manager for salary level.

Requirements

• Minimum of four years of related experience preferred.
• One (1) year of supervisory experience.
• Strong organizational, coaching, and leadership abilities.
• Self-motivated with a results-driven approach.
• Excellent communication skills, both oral and written.
• Able to present thoughts and feelings openly and constructively.
• Effective using nonverbal communication and body language.
• Can clearly convey, deliver, and receive messages.
• Able to delegate effectively allowing others to grow and work on meaningful and challenging tasks.
• Able to identify, define, and analyze problems; use a problem-solving process; develop decision-making strategies; generate potential solutions; judge and evaluate results; choose and implement solutions (Plan-Do-Check-Act).
• Able to work with highly confidential and/or sensitive matters.
• Advanced MS Office proficiency (Word, Excel, and Power Point); IBM iSeries and Oracle EBS Applications knowledge preferred.
• Specialized training in automated warehouse packaging and distribution systems or equivalent preferred.
• First Aid and CPR certification preferred.
• Applicants must be legally eligible to work in the United States to be considered.
• Visa sponsorship is not available for this role.

Benefits

This position is on-site in North Bend, WA. This position includes the base pay range listed below, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Pay Range $82,000—$131,200 USD.