Supervisor, Student Care Advising

Job Description

The Supervisor of Student Care Advising assists in managing the operations across the Covista MedVet Student Care Advising team. This includes staff supervision, driving initiatives that further grow and advance the Student Care Advising program, managing a caseload of students with direct advising, and supporting the overall student experience journey.

This colleague is charged with being a role model for the organization's Covista values and fosters a culture of CARE consistent with the organization's mission, vision, and purpose.

Qualifications

• Bachelor's Degree in Higher Education Administration, Education, Student Affairs, Health Care Administration, Business Administration, or other applicable fields.
• 4+ years related experience required, preferably in medical education, student advising, student affairs, or counseling.
• 1+ year of supervisory experience, preferably in a higher education student services environment.
• Knowledge of Salesforce CRM, Simplicity-Insight, and Banner Student Information system is highly desirable.
• Possess hands-on and versatile leadership qualities and the ability to manage change in a fast-paced environment.
• Able to supervise, motivate and develop staff is required.
• Proven to be self-motivated and willing to take ownership of and quickly resolve complex issues.
• Excellent customer service skills are required including; critical thinking, analytical skills, communication and interpersonal skills.
• Demonstrate the ability to foster collaboration across diverse groups of constituents, including students, faculty, management, system developers, and other staff.
• Strong analytical project management and organizational skills around business process improvements, change management, and systems improvement, and the performance of database queries/searches to produce reports and analyses.
• Ability to look for creative solutions through effective problem-solving.
• Familiarity with Student Affairs/ Student Services best practices related to student support, services, and professional/personal development theories.

Additional Information

• The expected salary range for this position is between $70,000.00 - $78,000.00.
• Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.
• The position qualifies for the below benefits:
• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Covista’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays

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