Supervisor Sterile Processing - full time, days

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

About the role

Supervises Sterile Processing Department, consistent with the mission of Perioperative Services. This position has direct supervision and responsibility for activities of the department 24 hours a day, 7 days a week in every aspect and all areas of Sterile Processing. Effectively directs and monitors shift leaders, technicians, and transporters to consistently meet departmental goals to provide safe, sterile instruments and supplies in an efficient, accurate, and professional manner. Communicates routinely with leadership in areas serviced and troubleshoots daily activity and case changes within the operating room (OR) to provide efficient and quality customer service.

This position must plan, evaluate, and prioritize workflow without specific instructions, assign work, give specific instructions based on policy/procedure, OR activity, patient census, and direction from department manager.

Responsibilities

• Demonstrates thorough knowledge of the objectives and function of Sterile Processing, its processing equipment, instrumentation, its case cart system, instrument asset management system, resources, and policies and procedures.
• Assists in the development of new policies and procedures.
• Recognizes problems and provides timely solutions to proactively prevent reoccurrence.
• Ensures a high level of customer satisfaction as evidenced by a rapid response to customers serviced by establishing and maintaining routine communication with charge nurses, coordinators, and managers in user departments.
• Anticipates the availability of appropriate resources and proactively addresses staffing problems.
• Adjusts daily staff schedule as necessary to maintain expected level of services and directs staff to completion of workload according to appropriate priorities.
• Assists Manager and department educator in completing special projects.
• Participates in program planning and implementation.
• Maintains open channel of communication with Manager, Instructor, Shift Leaders, and Staff.
• Demonstrates knowledge of compliance with established hospital Performance Improvement initiatives, participates, and assists in the implementation of the performance improvement program.
• Monitors job performance of technicians, transporters, and Shift Leaders.
• Assists Manager in conducting and documenting disciplinary counseling in accordance with Human Resources guidelines.
• Interviews and assists in hiring when appropriate.
• Prepares annual evaluations and collaboratively determines individual achievable goals.

Financial Responsibilities

• Judiciously maintains staffing budget.
• Maintains determined production to operational expense ratio.
• Provides budget planning input to manager as requested.
• Collaborates with other supervisors to ensure adequate par level departmental, loaner instrument, and implantable inventories are maintained.

Requirements

• High School Diploma or GED
• Two to three years of supervisory experience in a related field
• Good computer skills

Qualifications

• Two to four years of surgical technologist experience
• One to two years of shift leader/coordinator/supervisory experience
• Graduate of an approved school of surgical technology (Certified Surgical Technologist (CST) or Certified Registered Central Service Technician (CRCST) through International Association of Healthcare Central Service Material Management (IAHCSMM))
• IAHCSMM Certified Healthcare Leader (CHL)

Schedule

Full time (40 hours per week), salaried position, day shift, hours are between 6:30am-3pm, approximately 1 weekend of call per month, on-call holiday rotation.

Location

Lancaster General Hospital in Lancaster, PA

Benefits

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.