Supervisor, Slot Operations
About the role
Under the direction of the Slot Performance Manager, the incumbent will assist and support manager with operational responsibilities.
Responsibilities
- Currency and ticket accountability
- Balance cash drawer
- Employee development
- Staffing and scheduling
- Management of all procedures and processes that support the slot operations
- Maintain the highest level of standards of guest player services
- Additional duties may be appointed by slots manager
While performing the duties of this job, the employee is regularly required to use hands, reach with hands and arms, frequently lift up to 20 pounds, talk and hear. Also required are frequent standing, walking, stooping, bending, reaching, hand-eye coordination, climbing steps and sitting. Specific vision abilities required by this job include close, distance, color, and peripheral vision. May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant exposure to public. The casino environment is hectic, fast-paced, often crowded and noisy.
Qualifications
- High School Diploma/GED
- Four to six years of experience in slot operations in a similar position preferred, or an equivalent combination of education and/or work experience
- Knowledgeable about all casino slot games
Skills
- Excellent communication and time management skills
- Effective trainer; expected to train employees properly in slot operations
- Basic mathematical skills: addition, subtraction, multiplication, division specific to position responsibilities
- Ability to compute discounts and percentages
- Basic computer skills required
- Proficient with keyboard, mouse, reading computer/machine screens, and operating handheld validation units
Benefits
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future