Supervisor Shop Operations

Date: Jul 20, 2026
Location: Houston, TX, US, 77034
Job Type: Full Time
Posting End Date: 08/03/2026

About the Role

Supervises the Shop Services crews to assure work is coordinated and completed safely, efficiently, and on schedule to support the reliable and safe operation of the electrical system. Ensures compliance with safety rules, Company policies and procedures, as well as job specifications and regulatory standards. Provides leadership to the crews, utilizing departmental background, interpersonal skills, coaching skills, and technical expertise.

Responsibilities

• Coordinates the daily activities of assigned crew(s), under the direction of the Fleet Shop Services manager.
• Prioritizes, schedules, and assigns work to achieve business goals.
• Ensures tailboard meetings are held and are effective.
• Safeguards self as well as fellow workers and the public by following safety rules set forth in the Company’s Accident Prevention Manual.
• Assures that safety meetings are held regularly and effectively.
• Addresses unsafe practices or situations and takes appropriate action.
• Coordinates between various departments and external agencies to assure timely completion of work and provides technical expertise as needed.
• Sets the standard for crews regarding customer service.
• Administers company policy within area work groups.
• Manages employee performance, encourages, motivates, coaches, trains, holds subordinates accountable, and resolves employee conflicts.
• Manages resources, including budget, equipment, tools, and instruments.
• Exhibits behavior consistent with all Company values, policies, and procedures.
• Complies with and supports the Company, its management, and policies.
• Assures the effective and efficient procurement, distribution, and use of materials for the crew(s) and maintains effective records to document.
• Monitors, maintains, and updates manual and computerized work management records, assuring accuracy and timeliness.
• Audits field personnel by visually monitoring work progress and ensures correct procedures are followed on a regular basis.
• Ensures that applicable employee personnel files are maintained with performance documentation as appropriate.
• Prepares and delivers both formal and informal oral and written communications related to service area activities.
• Represents the division, department, or company on internal work teams and with external parties as required.
• Maintains effective working relationships with management, co-workers, and customers.
• Researches issues and facilitates work orders, which may include securing access, obtaining permits, and verifying security clearances.
• Schedules outages as required.
• Maintains a regular and reliable level of attendance and sets the example for the crew.
• Demonstrates a working knowledge and understanding of bargaining unit agreement.

Requirements

• High school education or a G.E.D. providing equivalent knowledge of English, basic mathematics (addition, subtraction, multiplication, division, and calculation of fractions and/or percentages), grammar, spelling, and punctuation.
• Minimum of five years of experience as Head Journeyman.
• Minimum of 10 years of experience in Shop Services activities in support of Electric and Gas Operations.

Benefits

• Competitive pay
• Paid training
• Benefits eligibility begins on your first day
• Transit subsidies
• Flexible work schedule, paid holidays, and paid time off
• Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
• Professional growth and development programs including tuition reimbursement
• 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution