Supervisor, Shipping

About the role

Watkins Wellness is hiring a Dock Supervisor to join our Vista Shipping team! Are you energized by leading teams in a fast-paced shipping and distribution environment? As our Dock Supervisor, you will help ensure the safe, accurate, and efficient loading and shipment of finished goods while supporting daily dock operations and a high-performing team. In this role, you will oversee the flow of outbound shipments, coordinate with multiple departments, and help maintain the processes, systems, and team capabilities needed to meet shipping goals. You will play an important part in ensuring products are loaded safely, accurately, and on time while supporting operational excellence across the dock. Success in this position requires strong collaboration, adaptability, and a sense of urgency. You will work closely with teams including Dealer Support, Engineering, Marketing, Production, and Shipping to help solve challenges, adjust to changing priorities, and keep product moving efficiently. This is also a role with growth potential. As the organization evolves and future leadership opportunities emerge, strong performers may have opportunities to advance into higher-level operations leadership positions.

Responsibilities

• Supervise daily dock and shipping operations to support the safe, accurate, and timely movement of finished goods and outbound shipments.
• Develop and maintain shipping and loading procedures that optimize material flow and support on-time, complete product shipments.
• Help ensure products are handled, loaded, and unloaded safely while minimizing waste, reducing damage, and maximizing operational efficiency.
• Use warehouse tools such as scanners, barcodes, ERP systems, and related technologies to improve inventory accuracy and shipment consistency.
• Partner with departments across the organization to coordinate documentation, product availability, and shipping readiness.
• Train, coach, cross-train, and develop team members while fostering an engaged and collaborative work environment.
• Pivot and respond effectively to changing operational needs while maintaining productivity and shipping performance.
• Review staffing, capacity, shipment forecasts, inventory trends, and operational performance to identify opportunities for improvement.
• Support dock safety programs and help maintain a safe, clean, and organized work environment.

Requirements

• 3+ years of experience in warehouse