Supervisor, Shipping

Job Description

This position exists to provide leadership and efficient workflow within the distribution center.

Supervisory Responsibilities

• Supervises, coaches, and supports shipping team members to ensure efficient daily operations.
• Assigns and monitors daily workloads to meet shipping schedules and productivity goals.
• Collaborates with management to identify opportunities for process improvements and increased operational efficiency.
• Coordinates employee schedules, attendance, and vacation requests to maintain adequate staffing levels.
• Addresses employee concerns and recommends corrective or disciplinary actions in accordance with company policies.
• Promotes a safe, organized, and productive work environment by ensuring compliance with company policies and safety procedures.

Duties/Responsibilities

• Supervises staff.
• Coordinates schedules and vacations to ensure daily work is completed.
• Completes annual performance evaluations.
• Performs other tasks as assigned.

Required Skills/Abilities

• Strong leadership, coaching, and team supervision skills.
• Knowledge of warehouse, distribution center, and order fulfillment operations.
• Experience managing loose pick operations and order processing workflows.
• Ability to plan, prioritize, and coordinate multiple tasks in a fast-paced environment.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Problem-solving and decision-making abilities.
• Attention to detail with a focus on accuracy, productivity, and quality.

Education And Experience

• High school diploma or GED required.
• Minimum of 3–5 years of experience in warehouse, distribution center, or logistics operations.
• At least 1–2 years of supervisory or team lead experience in a warehouse or distribution environment.
• Experience overseeing order processing, loose pick operations, and workflow coordination.
• Experience training, coaching, and developing warehouse associates.

Physical Requirements

• Ability to stand and walk for extended periods throughout the workday.
• Ability to lift, carry, push, and pull up to 50 pounds, with or without reasonable accommodation.
• Ability to bend, stoop, kneel, reach, and twist frequently.
• Ability to climb stairs and work in a warehouse/distribution center environment.
• Ability to operate standard office equipment and warehouse technology, including computers and handheld scanners.
• Ability to read shipping documents, labels, and computer screens.
• Manual dexterity to handle paperwork and operate warehouse equipment.
• Ability to work in varying warehouse conditions, including exposure to dust, noise, and changing temperatures.
• Ability to safely navigate a fast-paced warehouse environment.
• Ability to work overtime, weekends, or flexible schedules as needed to meet business demands.

Benefits

• Major benefits include medical, vision and dental, Life and Disability coverage.
• Other benefits included: 401K, Tuition reimbursement, Employee Assistance Program, Flexible Spending Accounts, and many others.