Supervisor Service 2 NEX

About the role

Supervise the day-to-day work activities of the field service crew performing routine services and ensure all customer requests and requirements are met according to job specifications.

• Provide coordination in locating the job site, marking the locations of work tanks, and verifying adequate room for equipment needed to complete the proposed job design.
• Assist in coordinating and scheduling field service crew and equipment for completion of job assignments, establish or adjust work procedures to meet schedules, and resolve work problems.
• Maintain and monitor proper equipment and inventory to ensure availability when needed.
• Maintain regular contact and communication with all vendors to ensure services and third-party equipment are available for the job.
• Oversee well servicing requirements to ensure work is performed in a safe environment and that all safety requirements follow Company policies and procedures.
• Assist in the development and implementation of appropriate procedures and methods for enforcing or interpreting established guidelines and practices.
• Provide management with current job statuses to improve performance, quality, and efficiency of operations.
• Address customer concerns or problems and recommend measures to resolve them, ensuring customer satisfaction.
• Represent the Company and its values with integrity while maintaining the highest ethical and legal standards in all customer interactions.
• Demonstrate financial responsibility in conjunction with the Company’s travel and entertainment policy.
• Promote a diverse and inclusive work environment where employees of all backgrounds feel included and their contributions are valued.
• Make employment decisions in a manner consistent with all Company policies, including the Company’s Equal Employment Opportunity and Anti-Harassment Policy.
• Promptly address and resolve concerns and disputes among team members to build a stronger, more cohesive work group.
• Perform other related duties as assigned.

Requirements

• Build engaging relationships at all levels in the organization as well as with customers and effectively influence decisions.
• Exhibit strong problem-solving skills, with the ability to handle difficult situations.
• Lead by example and mentor junior employees.
• Strong planning and scheduling skills for field logistics.
• Demonstrate the ability to work well with others and independently when required.
• Clear communication skills, including the ability to read, write, and speak English, and promptly follow verbal and written directions.
• Establish and maintain effective rapport with employees at all levels, both in the office and in the field.
• Perform simple mathematical calculations (addition, subtraction, division, and multiplication) using whole numbers, fractions, and decimals for job-related calculations.
• Basic computer skills.
• Willing and able to operate and maintain assigned equipment safely in all weather conditions during a possible 12+ hour work shift, which can include days, nights, weekends, and holidays.
• Ability to travel as needed to other offices and drilling rig work sites, occasionally requiring extended travel to remote locations and/or overnight stays outside the normal office area.
• Work closely with others under time-sensitive deadlines, including potential emergency response situations.
• Perform physical tasks such as bending, stooping, kneeling, twisting, crawling, walking on uneven surfaces, and climbing equipment ladders or stairs throughout the work shift.

Qualifications

• High School diploma or GED equivalent.
• 8+ years’ experience in the electronic/mechanical field or similar function.
• 5+ years of stimulation experience as a supervisor.
• Must have and maintain a valid state-issued driver’s license, be eligible to drive a Company vehicle, and meet the requirements of the Company’s vehicle program, policy, and/or guidelines.

Leadership Competencies

• Build and maintain effective business relationships.
• Develop self and others.
• Build effective teams.
• Courageous leadership.
• Manage vision and purpose.
• Strong business acumen.
• Drive for results.
• Customer focus.
• Decision quality.

About Us

NexTier is a leading provider of integrated completions that employs sustainable practices and equipment to support our customers’ ESG goals while accelerating production in the most demanding US land basins. Patterson-UTI is committed to a workplace free from discrimination and harassment, offering equal employment opportunities to all individuals regardless of personal characteristics protected by law.