Supervisor, Revenue Cycle / Patient Accounts, Back

We need to output HTML fragment with sections: About the role? The posting includes Job Summary (the long paragraph). Then Essential Responsibilities (list of bullet-like sentences). Then Knowledge, Skills and Abilities (Core and Functional). Then Minimum Qualifications, Preferred Qualifications. Also location, schedule, pay range. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include a section only when posting has real specific content. So we need to map content. We have Job Summary: could be "About the role". Use

About the role

then

with the summary text. Responsibilities: Essential Responsibilities list. Use

Responsibilities

then

• each bullet. Requirements: maybe Minimum Qualifications? Or Requirements could be Minimum Qualifications. Use

  Requirements

  then

  with the text. Qualifications: Preferred Qualifications? Could be

  Qualifications

  for preferred? But we already used Requirements for minimum. Could also have Skills section for Knowledge, Skills and Abilities. Use

  Skills

  then list core and functional maybe as
  . Pay: we have Pay Range: $82300 - $106480 / year. So we can include

  Pay

  $82,300 - $106,480 per year

  . Schedule: we have Scheduled Weekly Hours: 40, Shift: Day, Workdays: Mon-Fri, Working Hours Start: 08:00 AM End: 05:00 PM, Job Schedule: Full-time, Job Type: Standard Worker. So we can include

  Schedule

  Full-time, 40 hours per week, Monday–Friday, 8:00 AM–5:00 PM (Day shift)

  . Benefits: not provided specific benefits besides generic statement about total rewards. No specific benefits listed, so we should not include Benefits section. We also have location info: Primary Location: Oregon,Portland,North Interstate Services Building. Could be included in About the role or maybe as a separate section? Not in allowed headings; we could fold into About the role paragraph. We must not repeat job title as heading. Not include Job ID etc. We must remove boilerplate like EEO etc. So we need to strip those paragraphs. Let's extract the Job Summary text: It's a long sentence. We'll keep as is. Essential Responsibilities: It's a list of sentences separated by periods? Actually after "Essential Responsibilities" there is a paragraph with many sentences separated by semicolons? Let's parse: It starts: "Recommends developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides team members with feedback; and mentors and coaches to drive performance improvement. Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes. Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope. Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed. Aligns team efforts and standards, and measures progress in achieving results; determines and carries out processes and methodologies; resolves escalated issues as appropriate. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; identifies and recommends improvement opportunities; influences teams to execute in alignment with operational objectives. Ensures the teams work is in compliance by: reviewing the teams work and delivering training to ensure they adhere to federal and state laws, and applicable compliance standards, and delivering monthly quality reports to leadership, and escalating unresolved issues to senior management. Ensures accurate patient accounts by: overseeing the management of inquires from providers, members, attorneys, and other insurance personnel to answer a billing questions. Facilitates the denial process by: ensuring the teams quality of performance affecting denials and provides feedback for remediation and overseeing the teams data analysis and partnership efforts when making recommendations while also performing follow-up and denial management activities related to the collections of outstanding self-pay and/or insurance balances and recommending accounts and performs necessary outreach to guarantors, insurance companies and attorneys to ensure timely, accurate payments. Ensures finances are completed accurately by: monitoring usage and ensuring proper use of expenditures for the team. Manages performance management initiatives by: widely applying strategies to monitor the teams performance metrics and provide coaching to ensure the teams work meets established performance levels and analyzes data and experiential information to generate a wide range of complex reports for relevant departments and medical centers to assess performance progress. aggregates information to oversee performance to enable decision making and confirming quality of the team to monitor effective vendor performance of collections, coding services, Medi-Cal, systems, coverage validation, income verification. Manages process management initiatives by: using knowledge of business field practices to coordinate and collaborate with operations managers, IT, Finance, and health plan managers to plan process improvement projects and identify business needs while also planning the work of others, with limited direction, to translate business needs into project requirements in partnership with others that are then used to develop project specifications and action plans. Manages project management initiatives by: supervises project execution and management efforts by helping team members implement with stakeholders within the team to ensure the project is successfully executed and project-based changes are implemented. Leads regulatory reporting by: sharing training resources and applying regulation standards to the teams work and making corrections, coordinating regulatory extracts while also supporting implementation of required changes. Manages systems management initiatives by: collecting the teams feedback, providing training, communication, and facilitating the review, validation of the build, and adoption of new systems updates for the team and escalating complex issues to management. Facilitates training delivery by: coordinating and delivering broad-based training to their teams based on policies, audit findings, and work curriculum. Facilitates training development by: using thorough knowledge of business practices to identify education and training requirements that reflect revenue cycle changes to coach the team and recommend strategic training content." We need to split into list items. Each sentence separated by period? Could treat each clause before a period as separate bullet. But we can just make each sentence as a bullet. However many sentences are long with semicolons; but it's okay. We'll produce
  • Recommends developmental opportunities for others; builds collaborative, cross-functional relationships.
  etc. We need to ensure we preserve all substantive information; not invent. Knowledge, Skills and Abilities: (Core) list of items separated by commas? Actually it's a list: Ambiguity/Uncertainty ManagementAttention to DetailBusiness KnowledgeCommunicationConstructive FeedbackCritical ThinkingCross-Group CollaborationDecision MakingDependabilityDiversity, Equity, and Inclusion SupportDrives ResultsFacilitation SkillsHealth Care IndustryInfluencing OthersIntegrityLeadershipLearning AgilityOrganizational SavvyProblem SolvingShort- and Long-term Learning & RecallStrategic ThinkingTeam BuildingTeamworkTopic-Specific Communication Knowledge, Skills and Abilities: (Functional) Cash ProcessingClaims InvestigationCollectionsHealth Care Reimbursement We need to format as list. Could separate core items by commas but they are concatenated without spaces? Actually they are: "Ambiguity/Uncertainty ManagementAttention to DetailBusiness KnowledgeCommunicationConstructive FeedbackCritical ThinkingCross-Group CollaborationDecision MakingDependabilityDiversity, Equity, and Inclusion SupportDrives ResultsFacilitation SkillsHealth Care IndustryInfluencing OthersIntegrityLeadershipLearning AgilityOrganizational SavvyProblem SolvingShort- and Long-term Learning & RecallStrategic ThinkingTeam BuildingTeamworkTopic-Specific Communication". There's no spaces between items; we need to split logically. This is messy. Perhaps we can keep as a paragraph? But rule: Use
  • for any list of duties/requirements/benefits. For skills, it's a list; we should make
    • each skill. However the source lacks delimiters. We could approximate by splitting at capital letters? That's too complex. Maybe we can keep as a

      with the text as is, but rule says use

      • for any list. However if we cannot reliably parse, maybe we can keep as

        and note it's not a list? But risk of violating rule. Perhaps we can treat the whole block as a

        and not a list. The instruction: "Use

        • for any list of duties/requirements/benefits, and

          for prose." Skills could be considered a list, but we could also treat as prose if not clearly delimited. Safer to output as

          preserving the text. Similarly Functional list: "Cash ProcessingClaims InvestigationCollectionsHealth Care Reimbursement" also no delimiters. We'll keep as

          . Minimum Qualifications: "Minimum one (1) years of experience in a lead or leadership role with or without direct reports. Bachelors degree in health care administration, business administration, or related field OR Minimum three (3) years of experience in data analytics, merchant services, clinic/hospital operations, banking, health care billing and collections, or relevant experience." Preferred Qualifications: "Two (2) years of cash handling experience. Certified Revenue Cycle Representative." We'll output sections: About the role, Responsibilities, Requirements (minimum qualifications), Skills (knowledge, skills and abilities), Pay, Schedule. We'll not include Qualifications separate (since we used Requirements for minimum and maybe Skills for abilities). Could also have Qualifications for preferred but we can fold into Requirements? Better to have Requirements for minimum, and maybe Qualifications for preferred? But we already used Skills for KSAs. Could add Qualifications for preferred. However we must not create thin sections; but we have content for preferred qualifications, so we can include a

          Qualifications

          with preferred qualifications. Thus sections: About the role, Responsibilities, Requirements (minimum), Qualifications (preferred), Skills, Pay, Schedule. Now craft HTML. We need to ensure no extra whitespace? Just output. Let's write. About the role paragraph: include the Job Summary text (the long paragraph). We'll copy it exactly as given but maybe trim trailing spaces. Job Summary text: "In addition to the responsibilities listed below, this position may also be responsible for exercising judgment to process and resolve rejections and denials from insurance payers to ensure service costs are charged and pooling denied claim and underpayment information, and resolving or escalating complex workflow or build issues; overseeing and coaching the researching, coping, and mailing member-financial records to the respective requestor (e.g., court, attorney, copy services) while recommending process improvements; initiating quality reviews and education and coaching of staff for the verification and validation of insurance coverage discovery, coordination of benefits, applying insurance to a patient account; coaching of staff of patient account to ensure appropriate coverage; resolving coverage-related errors or disputes; partnering with vendors to ensure the coverage for underinsured and self-pay patients is completed in a timely manner; initiating quality reviews and education of the team is efficiently executing third party, workers compensation, and secondary coverage payments are received; using thorough knowledge of business practices to coach the team to negotiate payment plans to set terms of pay agreement, explaining what is owed, offering discounts, ensure quality and productivity standards are being met, and resolve escalations; using thorough knowledge of business practices to coach the team to providing customer service while explaining the application process, providing direction to the team to processing applications and disposition, follow policy regulations and provide MFA status, provide quality assurance and ensuring quality standards are being met; assuring alignment with government guidelines and internal policies; resolve escalations; provides coaching and ensuring the team efficiently collects cost-share at time of service or post-service collections based on system deposit, schedule, and payment collections; monitoring closure of cash drawers when needed; ensuring adherence