Supervisor, Revenue Cycle

Job Responsibility

• Promotes Revenue Cycle department goals by selecting, motivating, and training capable team members.
• Leads the activities of assigned Revenue Cycle team members by communicating and providing guidance toward achieving department objectives.
• Supervises, hires, trains, disciplines, and evaluates staff; ensures performance appraisals are completed in a timely manner.
• Routinely audits work output to ensure compliance with unit expectations and processes.
• Trains new employees on department policies, procedures, processes, and applicable information systems.
• Informs staff of changes in policies, procedures, processes, systems, and regulatory laws and requirements.
• PARTNERS WITH HUMAN RESOURCES TO DELIVER CORRECTIVE ACTION, AS NECESSARY; MENTORS AND DEVELOPS SKILLS OF DIRECT REPORTS.
• PLANS AND PRIORITIZES SCHEDULES, ASSIGNES, AND MONITORS WORK TO OPTIMIZE OPERATIONS SERVICE.
• IMPLEMENTS OPERATING POLICIES AND PROCEDURES RELATED TO UNIT; ANALYZES, RECOMMENDS, IMPLEMENTS, AND MONITORS APPROVED WORK-FLOW CHANGES.
• GATHERS DEPARTMENT METRICS AND PREPARES REPORTS FOR MANAGEMENT REVIEW; MAINTAINS ATTENDANCE, PAYROLL RECORDS AND PROCESSING OF TIME-OFF REQUESTS.
• RECOMMENDS PROCEDURAL AND SYSTEM CHANGES TO IMPROVE PROCESSES, OPERATIONAL QUALITY AND EFFICIENCY, I.E., JOB AIDES, TRAINING RESOURCES, AND WORK FLOW; ACTIVELY PARTICIPATES IN PROCESS IMPROVEMENT PROJECTS.

Job Qualification

• Associate's Degree required, or equivalent combination of education and related experience.
• 4-6 years of relevant experience and 0-2 years of leadership / management experience, required.

Preferred Qualifications/Experience

• Experience validating charges and ensuring clinical documentation accurately supports billed procedures and assigned codes preferred.
• Knowledge of coding reconciliation processes, including identifying documentation discrepancies, missing provider signatures, and charge capture issues within electronic health record (EHR) systems preferred.
• Experience generating and analyzing audit reports to monitor missing, delayed, or inaccurate charges and implement corrective actions preferred.
• Familiarity with authorization management processes, including tracking treatment and radiology authorization requests to ensure timely approvals and prevent delays in patient care.
• Strong analytical, problem-solving, and revenue integrity skills with the ability to identify process gaps and drive operational efficiencies preferred.