Supervisor, Quality Control

Main Responsibilities

• Ensure company policies and procedures are enforced.
• Evaluate group processes for effectiveness.
• Supervise employee job execution, including training, performance evaluation, and employee relations.
• Maintain and enforce quality standards.
• Monitor and control inspection operations for compliance.
• Maintain accurate records of traceability, process control, and test results.
• Perform other work-related tasks as assigned.

Facility-Specific Responsibilities

• Serve as supervisor, coach, and leader of the Quality Control (QC) inspection team.
• Promote a culture of safety, quality, and continuous improvement.
• Develop, implement, and enforce quality control procedures and policies.
• Ensure compliance with company standards, customer requirements, and industry regulations.
• Manage work-in-progress (WIP) for the QC inspection team and establish daily inspection priorities.
• Collaborate with production and cross-functional teams to resolve quality issues.
• Analyze quality data to identify trends, root causes, and opportunities for improvement.
• Participate in and support internal Continuous Improvement initiatives.
• Maintain measurement and test equipment.
• Maintain a safe and organized work environment.
• Provide high-quality customer service.

Qualifications

• High school diploma or GED, required.
• Associate or bachelor’s degree in related field, preferred.
• Certification in Quality Control (e.g., Six Sigma, ISO 9001), preferred.
• 3+ years of experience in a quality control or assurance role, required.
• Proficiency in quality control software and data analysis tools, required.
• Strong leadership and team management skills.
• Excellent written and verbal communication skills.
• Experience with process improvement methodologies.
• Knowledge of industry-specific quality standards.
• Strong attention to detail and problem-solving skills.
• Ability to interpret technical documents and specifications.
• Proficient in Microsoft Office Suite and quality control software.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with industry-specific standards and regulations.

Job Requirements

• Manage day-to-day activities of an assigned area to ensure compliance with customer requirements, third party requirements, API requirements, and NOV quality processes and procedures.

Behavioral Competencies

• Team/Unit Contribution
• Total Work Systems
• Customer Focus

Techincal Competencies

• Timekeeping
• Microsoft Office Suite
• Functional and technical knowledge and skills to do the job at a high level of accomplishment
• Basic understanding of Quality Management Systems such as NCR’s, RFD’s, and PQR’s