Supervisor, Quality Control

About the role

The Quality Control Supervisor provides leadership and oversees the day-to-day operations of the Quality Control External Testing Group. This role blends technical expertise with supervisory and client engagement responsibilities to ensure organizational and departmental goals and objectives are met.

Responsibilities

• Plan, coordinate, and supervise external and internal testing and support activities.
• Initiate, review, and approve purchase requests and invoices.
• Initiate and review contract laboratory sample submission forms.
• Maintain and track shipping and testing due dates for lot release, stability, and project samples.
• Track final report due dates and download data from contract laboratory sites.
• Attend and manage weekly contract laboratory meetings and provide status updates to required departments and clients.
• Attend client meetings.
• Coordinate and manage inventory, sample disposition, and annual retention inventory.
• Coordinate test method form review.
• Manage and review temperature monitoring.
• Oversee VMI (Vendor Managed Inventory).
• Ensure labs remain in 5S state, including waste disposal, glassware wash, and other lab support activities completed per schedule.
• Monitor progress of individuals and teams toward departmental goals.
• Supervise analysts in their work assignments and identify needs for further training.
• Ensure adherence to regulatory compliance and cGMPs.
• Provide review and feedback, including evaluations, and ensure correct billing of time and materials to clients.
• Approve timesheets of reports.
• Facilitate or coordinate training for QC personnel in areas of regulations and compliance.
• Ensure thorough and proper documentation of activities.
• Lead or designate a lead for investigations related to out-of-specifications and out-of-tolerance results.
• Interact with internal customers from cross-functional groups such as product development, analytical development, manufacturing, and quality assurance to ensure adequate QC support.
• Direct activities of functional areas through direct reports.
• Minimal overnight travel by land and/or air may be required.
• Perform other duties as assigned.

Requirements

• B.S. degree in a scientific discipline.
• Minimum of 1 year of life science industry experience in a QC or analytical lab, including 1 year of supervisory experience.
• Experience with writing reports, procedures, specifications, GMPs, and regulatory audits.
• Familiarity with the drug development process is required.
• Experience in Project Management is desirable.

Skills

• Exceptional written and verbal communication skills.
• Strong multitasking abilities and attention to detail.
• Excellent relationship-building skills with team members, clients, vendors, or suppliers.
• Positive attitude and a proactive, team-oriented approach.

Benefits

• Health, dental, and vision insurance.
• 401(k) matching.
• Paid time off.
• Performance-based bonuses.
• Opportunities for career growth and development.
• Supportive and inclusive work environment.

Pay

The compensation range for this role is $86,400 - $108,000 annually, depending on experience and qualifications.

Schedule

This is a full-time onsite position. Days and hours of work are Monday through Friday unless otherwise stated by the supervisor. The employee must also have the ability to work overtime and/or weekends when necessary.

Physical Demands & Work Environment

• Regular activities include sitting, standing, and walking.
• Occasional physically engaging tasks such as lifting objects up to 25 pounds.
• Exposure to electrical shocks, toxic chemicals, vibrations, or loud noise levels may occur occasionally.
• Visual acuity, including close, distance, and color vision, is essential.
• Reasonable accommodations are available to enable individuals with different abilities to perform effectively.