Supervisor, Quality

Essential Duties And Responsibilities

• Directs DSQR and inspection priorities, and testing of finished assemblies, components, and materials to determine conformance to customer requirements.
• Safeguards certification clerks and calibrations technicians in a capacity that allows documentation to be processed timely and accurately as to remain in compliance will all internal and client specifications.
• Interprets quality philosophy to key personnel in organization.
• Reviews quality problems with engineering personnel and directs action required to correct defects.
• Prepares periodic and special reports concerning quality activities and problems.
• Aids in organizational planning by participating in departmental conferences.
• Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes.
• Reviews all data obtained during all quality control and quality assurance activities to ensure consistency with company policies and procedures.
• Investigates and adjusts customer complaints regarding quality issues and requirements.

Supervisory Responsibilities

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Interviews, hires, and trains employees.
• Plans, assigns, and directs work.
• Appraises performance.
• Rewards and disciplines employees.
• Addresses complaints and resolves problems.